Sutter Medical Plaza Rocklin

"Avoid Sutter at all costs. This company reeks of minimal staff and overhead, maximize profits. The last time I saw my primary care doctor, I came with a list of 6 items, my doctor said "I'm too busy, pick two". It takes 2-3 months to see your primary care doctor. 4-6, even 12 months for specialty doctors. After trial and error, I resolved my own stomach issues before my specialists appointment. When my appointment reminder popped up on Feb 5th, I was disgusted thinking back about the help I seeked during the freaking summer."

"3 months to get an appointment with the ONLY doctor accepting new patients in the entire Rocklin/Roseville area. Nice!"

"The girls over the phone are really nice, but extremely unorganized. Every time I call I'm told to call back. The automated system here is especially long and inconvenient to get through so this starts to get annoying. My biggest concern is the fact that every time I call back, the receptionist has no idea what I'm calling about because the previous receptionist doesn't update my profile or leave adequate notes. At one point they told me I tested positive for covid when I had never said that or even taken a test. Doctor ended up cancelling on me literally 10 minutes before my appointment, I'm assuming due to poor communication from the front desk. Very frustrating!"

"I had such a great experience with Dr. Grewal! I’m so happy. I’ve been trying to find a good doctor for over a year now and have been struggling with finding a doctor that had good bed side manner, genuine empathy and care & concern about me as a patient. Dr. Grewal is so impressive. Excellent balance of empathy, care, humorous and professionalism. Medical Assistant Krysta is so kind and caring. I finally found my new doctors office. Thanks Sutter Rocklin. ❣️"

"I tried to get an appointmen in July (I'm pregnant) and they put me off saying they would call me to schedule. After multiple attempts, they called me back in September to tell me they are closed and will not be accepting new patients. The medical assistants are extremely rude too. I'm actually glad they didn't accept me. I have very high anxiety and they didn't help that at all, especially being pregnant. Thanks for nothing!"