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Chase Avenue Family Health Center
1111 West Chase Avenue, El Cajon, California 92020
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About the Chase Avenue Family Health Center
Chase Avenue Family Health Center, located at 1111 West Chase Avenue in El Cajon, California, is a doctor's office and health center offering comprehensive services for both adults and children. The facility features an attached parking lot and an enclosed playground for children to enjoy while waiting to see a provider. Services provided include care for diabetes, asthma, high blood pressure, and other conditions. The center is open Monday through Friday from 8:30 a.m. to 5:30 p.m., with a lunch break from 12:30 to 1:30 p.m. Patients with Medi-Cal Managed Care Plans may qualify for free transportation to their appointments. For more information, contact Family Health Centers of San Diego at 823 Gateway Center Way in San Diego.
Photos of Chase Avenue Family Health Center
1111 W Chase Ave, El Cajon, CA 92020, United States
Opening hours of Chase Avenue Family Health Center
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Chase Avenue Family Health Center
"My first time here but had a good experience! Had to wait about a month for my appointment but it wasn’t an urgent matter. Short wait time and everyone I encountered was very kind and helpful :) the staff seems happy to work here which makes all the difference!! & they have a playground in the front for the kiddos which is super cool, daddy can watch them play while mommy goes to her appointment! Sometimes the low income health centers suck , this one exceeded my expectations"
"Today, I showed up at the facility at 8:6 my appointment was at 8. They redirect me to a different front office. The lady in the office was very rude, without looking at me, ask me about my name and said that I am already late 7 minutes. Told me I can no longer attend my appointment, my choice is to wait if the next person doesn’t show up at 8:30, which he was already waiting for his appointment. I believe Healthcare facilities should be open for public, not rejecting patient at the front office!"
"Love my kids doctor, but some of the staff are so rude. They will literally see you standing and waiting to be called to the window and wait tell it is lunch to say is what you need urgent as we are at lunch now! after you had been standing there a good ten minutes and wonder why you get an attitude. Than the new urgent care, sorry doctor has met as many people as he can see for the day. We will have another but not tell 2PM!!! I live 2 hrs away"
"I've been coming here as both a self pay patient and insured patient for more than three years. For self pay, their fees are very reasonable and straight forward. The quality of care I receive here is almost always exemplary, with few exceptions. I know that the RNs and doctors who work here are always super busy and tightly scheduled, but still take the time go over things with me, listen to my concerns and answer my questions the best that they can within the allotted time they are given for each visit. I've been to other clinics in the area not affiliated with FHCSD and I haven't yet quit received the same kind of care and patience I get here, especially with my general and health-related anxiety. Front staff has always been friendly and courteous to me too. For those who complain about the check in time, that is standard practice at any healthcare clinic, be it general practice or a specialist. This clinic also does walk-ins, so they will take someone without an appointment over someone who is late, which by clinic standards is someone who arrives at the appointment time or later. Also, you may be expected to wait up to a half hour after being put into a room. This isn't just here or FHCSD, but most anywhere having to do with healthcare. I once sat at in an ENT office (unaffiliated) for 45 minutes before being seen. Sometimes, people try to take up more than the allotted 10-20 minute visit time and that causes backlogs. Note: Visit times depend on purpose of visit. Follow ups are shorter than coming in for an evaluation, for example. Food for thought."
"I sincerely did not want to put a star. I’m a new patient, I called ahead of my appointment to confirm if the clinic can do a physical form. To insure that labs can request what I need. I wanted to speak to representative , but the call center did not transfer me to the nurse from the clinic, they only addressed what they have said to them instead of speaking to me directly. Another person from the call center said the opposite of what the initial person said? If this was food services, I would not even mention a comment. But you are a Health Center not following basic standards of communication. Glad I did not use my insurance and waste even further"
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