El Segundo Medical Center

"Steer clear of this medical center. I can't believe they haven't been shut down yet. Everything you're reading about Dr. Wong at this location IS TRUE. I ignored those reviews wanting to give him the benefit of the doubt, but shame on me for ignoring it. First off, the guy is nuts, I mean literally nuts. He can't even communicate properly. Has no people skills. Shouts aggressively when he talks. He's demeaning, rude, and hostile ALWAYS. There isn't a moment when there is a sliver of calmness. Second, he WILL send you to collections even if you don't owe anything. He makes up a fake bill with your name on it and sends it to collections. This guy needs to have his license taken away and this medical center NEEDS TO BE SHUT DOWN FOR GOOD! I have never encountered such a horrible experience with Doctor before. This guy is horrible!"

"Wow, this used to be an amazing medical center when Dr. Chanin was there. He was so caring. The new doctor communicates poorly and then yells at you when you don’t understand him. What kind of doctor even answers his own phone? Good luck getting any type of customer service here anymore."

"DO NOT GO TO THIS OFFICE, unless you want to pay your insurance co-pay at the time of your appointment, only to be sent to collections 4+ years later without any form of correspondence (no call, no letter, no notice). I called the office to speak to an individual in Billing only to be told “he’s not here right now, can you call back in like 45 mins and maybe he’ll be back”…truly shocked at the insanely low level of professionalism this office has for its patients."

"I usually don't write reviews, but I feel compelled to break the silence. Dr. Wong is a scammer- He called me 3-years later to inform me of an unpaid bill from 2017? He sent me to collections without notice. I provided him proof that my insurance at the time paid for the doctor's visit, but he never returned any of my calls. Now I'm dealing with collections. I would not recommend this doctor to my worst enemy."

"Filed a grievance with my health insurance company. DO NOT GO HERE!!! They have a billing scam going on. To summarize my experience: I went here twice - MAYBE three times and saw Dr Chanin. He was nice enough. My company was bought by another and my insurance acct # (not type or company) changed. I provided the new card to the receptionist at my next appointment. Flash to two years later (I stopped going over a year ago, and left the state in March of 2017) and I have had to fight THREE different debt collections from two different agencies. The first I was able to settle by calling the billing person NON STOP until they processed the claim properly. The second I was able to explain to the debt collector who offered to call the office directly and settle (curious how he knew I was right). Now to the third, a new agency and a new claim. Can't get a hold of El Segundo Medical so I have filed a complaint with Anthem. They are sending me the date and time the office claims I was there and reaching out to them directly to discuss their sketchy billing practices. This entire time I have not received one call or notice from El Segundo that they weren't able to process my insurance. This place is a sham - they over bill insurance companies and send clients to debt collectors when there are no claims because they know people don't always have the time to fight it and don't want their credit ruined. I'm not the first person they have done this to. DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"