Women’s Center - Pomona Valley Hospital Medical Center

"I am now 27 days postpartum and in a good position to reflect on my experience here. Having delivered my 3rd child here after having delivered my first two in Northern California, I will say this: Take the less than positive reviews about labor and delivery at Pomona Valley Hospital seriously. They aren’t random. The first set of staff I came across when I was admitted were polite and professional. On all of my pregnancies, I have had intense late pregnancy itching to the point that I feel ants are attacking me all over my body due to eczema and how much my skin becomes dehydrated late in pregnancy. I explained this to the nurses and they took hours to get my Obgyn to approve Benadryl and when they did it was right about the time the epidural had been administered maybe 1-2 hours after my water broke at the hospital. The anesthesiologist had a horrible method of applying the epidural. As one other patient here has noted in the reviews, he injected it into 3 separate spots along my spine, which seemed odd to me. Thereafter, he started taping my entire back area in what felt like duct tape to which I objected due to intense itching. The tape, per my wishes, was removed. Afterwards, I was given the Benadryl. I fell asleep and shortly thereafter, I woke up feeling like I had been thrown in a body bag or buried alive in a motionless claustrophobic state with my neck and shoulder muscles intensely tight and tensed up. I felt pressure breathing and began to panic. The nurses assured me that I was not deoxygenated and that my heart was beating fine. Because of how I felt and the crying and panic, the one that had stayed with me the longest literally asked if I was “on drugs” because I had been fidgeting all night and that I probably had mental problems I should tell my OBGYN about for postpartum reasons!!!!!!!! I was bringing myself up and jumping out of my skin due to feeling confined to a tight spot without the ability to move. So my epidural was simply turned off. I felt the full extent and pain of all the contractions for 30 minutes to an hour until I delivered an 8 pound, 9 ounce baby naturally with all the pain. This was overall a horrible experience with only the happy ending that it all ended just fine."

"With my first daughter 4 years ago I had a great experience no cons with my second I can’t say the same , nurses didn’t know how to insert an iv got poked 3 times the first iv made my arm blow up because it wasn’t even in my vein the whole time I asked for epidural at 4 cm nurse kept telling me to wait a little longer ended up being 8 1/2 cm dilated i. Excruciating pain and anesthesiologist placed epidural 3 times in my back because my contractions were so strong at 8 cm I had to tense up during a contraction and she kept missing which part was my fault since I may have moved but if I would of got epidural when I was crying for it I would have been able to get my epidural placed correctly the first time nurses were sort of rude and got annoyed with the questions I was asking so I’m not sure if I would have another one there or not"

"I had my baby here in the end of August and I am so glad I chose this hospital. Everyone I came in contact with was so kind and patient. All of my nurses were amazing! They made sure I was comfortable and had everything I needed. They checked in frequently and always introduced the next nurse when the shift changed. It was very busy couple days for everyone but I felt comfortable and supported throughout the entire process. Huge thank you to everyone!"

"please please pleaseee could this hospital hire NURSES WHO LOVE WHAT THEY DO AND MAKE SURE IT IS CLEAN . LABOR AND DELIVER NEEDS IMPROVEMENT!! MOTHERS DIE FROM LABOR AND THEIR NEEDS TO BE NON LAZY HELPFUL CLEAN NURSES WHO ARE READY TO HELP AND SAVE LIFES AND HELP OUR NEW BABIES AND GIVE US WOMEN THE PROPER CARE WE DESERVE ! come on! it can be your mother or sister or daughter going through bearing and delivering a child and you would want the best care for them . step it up!!!!!!!"

"I had the pleasure of having Kristy as my nurse, and I cannot express enough gratitude for her excellent care. Her knowledge and expertise were evident as she guided me through each step and answered my questions. She also went above and beyond to ensure my comfort and well-being, anticipating my needs. I cannot imagine having gone through such an intense experience without her by my side. I am grateful for her care and highly recommend her to any expectant mother. She is the BEST nurse I've ever seen."