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Providence Saint Joseph Medical Center
501 South Buena Vista Street, Burbank, California, United States
About the Providence Saint Joseph Medical Center
Providence Saint Joseph Medical Center is a leading health institution located at 501 South Buena Vista Street in Burbank, California, United States. As a trusted hospital, we provide exceptional medical care and services to our patients. Our dedicated team of healthcare professionals is committed to delivering compassionate and personalized care to ensure the well-being and recovery of all individuals who walk through our doors. With state-of-the-art facilities and advanced medical technology, Providence Saint Joseph Medical Center is a beacon of hope and healing in the community.
Photos of Providence Saint Joseph Medical Center
501 S Buena Vista St, Burbank, CA 91505, United States
Reviews of Providence Saint Joseph Medical Center
"I wouldn't recommend this place, especially if you have a condition that was caused by medications. My friend had been here several times in the last two years, and the last time he was there was the final straw for me. Macknzie Halle in the ER had said she seen my friend and I in there before. And claim she would keep me in the loop everything that was going on. She knew I was his Power of Attorney. After an incident that happened back in November I thought it be ok since he been there before and clearly that wasn't the case. These type of places need to keep more update file when there is a POA involved because for an hour and a half when he was taken there by ambulance I didn't even know where he was. I didn't know if he was ok, if he was alive or anything. They kept disregarding him left and right. Just like the other hospital he was at, this place also didn't bother to tell me anything not til I got the papers. Just like the other place they have a bad system to get the papers to them showing you're the POA. Why not get a system for people like me who was 400 miles away to make it easier than what they have set up. The day they were transferring him to another facility they straight up lied to me. Saying he didn't want anyone to know whats going on and where he was going. That was the most complete lie. And I looked at the records and they wrote down the wrong medication, the medication he said was not what he taken that was written down. It wasn't till 30 mins me going back and forth with them they finally told me where he was going. That really upsetted me not only did Macknezie lie to me, but other people in the ER. I would not come here for anything not even knowing about other things, this is the last place I would go to if any."
"Such a long wait in the waiting room and not that many people there. They are understaffed. I had to wait at least 7 hours or more in severe pain. The more in pain I got the ruder the staff was. I demanded to see a supervisor and they refused. I was seen by a physician assistant who wanted to discharge me with zero pain meds. I demanded to speak to the doctor. I was told they were all following doctors orders. I demanded with furious rudeness the requested the doctor. I calmly and respectfully explained my pain and he instantly gave me pain and nausea medicine. So it's not true. The physician assistant is just there to do all your labs and exams and make you wait in pain in the waiting room with no bed for the results and to discharge you with no bed or treatment. I demanded to get treated for my pain and was told ihadto wait longer forabed. I'm glad I waited because I saw the actual doctor in charge or everyone and he completely understood my pain and ordered even more tests. The ER is awful and they treat you in the waiting room. Demada bed because that's where you get to see an actual educated doctor who showed even more concern. Than there take the labs in triage then make you wait in the waiting room for results then discharge you. The front desk is not knowledgeable or care about patients rights so you have to demand them yourself. Worsted ER great doctors once you're in. I'm never coming here again."
"Its been a few years, but I still feel like I should let everyone know how great my experience here was. My body rejected metal that was put in my leg to hold the bones together. It ended causing a extremely bad infection as well. I ended up being impatient at the hospital for almost 2 months and then another month and a half at a nursing home. The staff, doctors and nurses were awesome! I had a lot of different nurses and staff while I was there because of the length of the stay, but I have to say that I can't remember one negative experience with any of them. I delt with atleast 3 different doctors, and they were incredible. I really hope the people I met there are still working in healthcare because they turned a horrible experience into a bunch of good memories. Thanks to all of them. Y'all are amazing!"
"My experience at Saint Joseph Medical Center was largely disappointing and concerning. The initial interaction with a compassionate and attentive nurse during intake was the only positive aspect. Unfortunately, this was overshadowed by subsequent negative experiences with other staff members. The Physician Assistant and other staff assigned to my care seemed dismissive, leading to a misdiagnosis of my condition. Moreover, my health concerns, which I believed were serious and possibly life-threatening, were not taken seriously. I was taken to the back of the ER for further assessment after the initial intake and my experience got worse from there. The attending PA quickly dismissed my description of symptoms and left the room without addressing my concerns. This was compounded by the fact that I was quickly discharged with a wrong diagnosis and not given any explanation on what was happening. Someone literally just handed me my discharge paperwork and told me I was good to go. What was also concerning was while I was waiting, I could hear the nurses and ER staff complaining about other patients outside the room I was in. While they were speaking in sort of hushed tones, I could clearly hear them making fun of and mocking the symptoms of other patients. I understand working in the ER department is one of the most stressful environments in a hospital and that it's natural to vent to colleagues, but to do it outside of a patient's room? Very odd, unprofessional, and kind of mean-spirited- not to mention a privacy concern for other ER patients as well. The next day my symptoms got a lot worse and I sought help from another doctor, who was puzzled by the medication I was prescribed. This experience further highlighted the inadequate care I received at Saint Joseph Medical Center. Overall, if you can, just go to any other hospital."
"This hospital so bad it’s impossible to describe. They kill my mom recently, and so many people I used to know. All people I know, whoever went to this hospital no one alive. It is so bad I don’t know how to start. The hospital hires worst doctors, most DO not MD, administration and managers with criminal backgrounds. I requested to change my mom’s doctor and person who was in charge director care management Jane Winter did not let me choose the doctor for my mom, instead she choose and assign new outside of hospital DO. She did not even informed me and ignored all my emails. Same night when new DO was assigned, my mom suddenly got worse in critical condition and after few hours die, from unknown reason. I requested medical records and waiting almost 2 months. Medical record department did not provide medical records of mom, and ignoring all my emails. Do not take your love one to this hospital, trust me. I know this hospital almost 30 years, and they getting worse, and worse."
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