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UCI Medical Center
101 The City Drive South, Orange, California 92868
About the UCI Medical Center
UCI Medical Center is a renowned health institution located in Orange, California, United States. As a leading hospital, it provides top-notch medical care and services to patients in need. With a dedicated team of healthcare professionals and state-of-the-art facilities, UCI Medical Center is committed to delivering high-quality healthcare to the community. Whether it's emergency care, specialized treatments, or routine medical services, patients can trust UCI Medical Center for their healthcare needs.
Photos of UCI Medical Center
101 The City Dr S, Orange, CA 92868, United States
Reviews of UCI Medical Center
"I was in labor it took from 8am and to 12 pm to get an epidural... I was already dilated to 6 cm by then. After that they come check me I'm fully dilated my water didn't pop. They pop my water and I have to wait 30 min to an hour to push my child out. During that time frame the baby started to have a dropped heart beat. We took an ultrasound before they popped my water mind you no cord was around the neck. To save my child as much as I can.. I had to keep flipping and when my baby came out the cord was around his neck 3x's and then once around his stomach. Wow and they tell me baby was playing in there. Lol. No they almost killed my child. He came out not breathing or heartbeat. I was so scared and shocked. I don't trust them at all."
"Nurses for patients that need extra care were wonderful with my dad that was hospitalized was for a week on the the 6th floor in January 2024. He has then transferred to fourth floor for preparation for discharge. The nurse was not very caring to a patient with lung fibrosis and recent pneumonia. Nurse rushed my dad to move quick to change him and my dad obviously isn't able to move fast and she expected him to but can't due to obvious lack of oxygen. She lacked good customer service for patients who need it. They we're super rushed to send him home. The nurse bringing my dad into the car did not have patience with him when he was going slowly. I was very disappointed for the lack of care my dad received in this floor unlike the 6th floor. For those reasons I will NOT be returning to UCI although I have had good experiences before. In addition, after my dad was discharged he was supposed to get home care and physical therapy due to his poor health and physical abilities. Once again another member of the hospital failed to provide proper services that was recommended by the doctor for my dad. Case manager(Mollie) from UCI failed to write accurate discharge papers. She failed to write proper code for bedside commode(bedside toilet), agency name for home care service, and failed to write agency name for physical therapy. Due to this lack of attention he was not able to receive those services right away as he should have and instead I had to ask for those services again through primary doctor. At one point, when I was having a conversation with Mollie, she cut me off because she had to go to lunch. I was so shocked this even occurred. This communication from an employee is unacceptable especially working in a health care setting where people put trust in others believing they will receive good healthcare. Without a doubt this person sadly isn't and should NOT be providing any type of services to people since it appears that she lacks more than professionalism."
"My mom was brought here by an ambulance, after she was hit by a car. She ended up staying for 11 nights here. During her time there, we visited her every day and spent hours at the UCI medical center. During this time, every single staff member that I came across was amazing. They treated my mom with great respect and kindness and acted like true professionals. There were a few instances where things could've gone better. However, I feel like it would be unfair to give the amazing nurses, physical therapists, and doctors who work here anything less than 5 stars. Another thing that I really loved about this hospital was that it was very clean. The rooms, restrooms, food court, the lobby and everywhere I went were very clean. Thank you UCI Medical Center staff, for making our very difficult days less difficult."
"I am so incredibly hurt and frustrated with the way I was treated tonight. I don’t blame the doctors or nurses, I blame the lack of communication that was done between them. My boyfriend went in for a surgery today, prior to his surgery, he asked the OR nurse and surgeon if he was able to have an overnight visitor. They said yes and they also guaranteed him a room for overnight visitors. I live 2 hours away and can’t drive, so we made sure to ask BEFOREHAND just in case so I can actually make sure I’m safe enough to be dropped off. (By the way, I’m a female, I’m petite, so it’s not really ‘safe’ to just leave me out stranded.) Continuing on, once I got there we asked the nurse again, they said I am able to stay overnight but that there are no beds and that they’re waiting for us to get a bed that way I can stay overnight. Once we are informed that we have a bed, I am told that I am not able to stay Overnight. I have my backpack completely filled up with items because I was told that I was able to stay overnight the morning of. Both my partner and I said that we’ve asked multiple times prior and after the surgery about my eligibility to stay, and we have been told every single time that I would have been able to. Once we were moved into the room, I was able to stay for just about two hours until they had make me head to another floor where I had to sleep on a chair. (I didn’t end up sleeping, I also have autism and anxiety, which basically makes that situation there). So at the end of the day, even though both my partner and I have asked multiple people several times, and have gotten the same answer that I’m able to have an overnight stay, but not receive it at all, and end up in an empty room sleeping on a chair really makes me question the communication between people and the priority that patients really have. Please listen to your patients and make sure to keep a mental note about the questions they ask you. I don’t want somebody else to end up like me alone, sleeping on a chair in an empty room because they thought they could stay overnight, due to being told they could all day. Thank you."
"Nobody likes to go to the hospital. However if you need to go, this would be the best place to be. The only level 1 hospital in I believe all of OC and when it comes to life or death and seconds matter, you REALLY want to be here. I've been able to visit a few areas such as the ER, a few different floors, the psych ward and general walks on the hospital campus. The place is pretty much spotless. Employees are very caring, helpful and attentive. I'd give 10 stars if I could. I also love how festive they were for the 4th of July."
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