Huntington Beach Hospital - HB Hospital

"The staff at LB Hospital were extremely attentive to me during my 5 day stay last week. All my needs were taken care fast and completely and I can’t thank them enough. I can’t recommend them enough. Good Luck… Doctors and Nurses at HB hospital we’re very efficient and I’m glad I chose them for my stay,"

"This Hospital getting 4 to 5 Star reviews are bogus! Stop leaving those fake 4 star reviews, it's deceiving.... But anyways, I was at this hospital for a week & my experience was horrible, the doctor & the nurses we're rude to the core..... When I called for ice & water, no one showed up until either 2-4 hours later after the call I made..... The room was so cold at night, there's NO heater in place to keep you warm.... I had to request 5 more blankets & still DIDN'T kept me warm. The food service was also horrible, because 1) They don't ask you what would you like to eat. 2) There's NOT many options on the food menu. 3) They bring the random food to you at their own force. 4) They don't even provide Diet Coke or Crystal Light Lemonade like the other hospitals do....... Another thing I didn't like about this hospital was that the employees beyond my room we're being so SCANDALOUS like D-bags all night, I couldn't sleep because of their racket! I would NEVER return to this hospital under any circumstances & I WOULDN'T recommend this hospital to anybody. Please don't waste your time here & find another hospital that shows you respect and dignity."

"I was more than delighted to have Kelly as my nurse for the time I was there on Tuesday. She undoubtedly made me feel like I was in good hands the whole time. My needs were met on demand as I requested. I highly recommend Kelly as a HBH emergency nurse team member to any in coming patient. Thank you."

"Hello HB Administration, I hope this message finds you well. I recently had an experience at your hospital, and I would like to commend the clinical team for their excellent service. The nurse, doctor, sonotech, and x-ray tech displayed wonderful bedside manner and worked cohesively, instilling confidence in the care provided. However, I feel compelled to address some concerns regarding the front desk team. After reading several reviews, I believe it is crucial to invest time and resources in training the front desk staff on patient care, compassion, and professionalism. Discussing personal trips and life activities in the public area may not be appropriate, especially when sound travels. During my visit, arriving in an ambulance, I encountered a situation where I was made to wait in the waiting room despite available beds. The delay was initially attributed to a lack of beds, and after 1.5 hours of waiting in pain, I was informed that they were waiting for a nurse. Unfortunately, no one checked on me during this time, despite the circumstances. I understand the challenges the administration team may face, and I believe that investing in the training and development of the front desk staff could significantly enhance the overall patient experience. Please consider these observations as constructive feedback to improve the hospital's service. Thank you for your attention to this matter. Sincerely, Stacy S"

"I visited the ER this weekend for an asthma attack .. there was no wait!! Miracles do happen. And I was made very comfortable by all of the staff, I've never seen so many caring eyes and happy smiling attitudes in an ER. One nurse brought me multitudes of snacks and had a vegetarian burger meal made just for me! It was delicious and tasted like gourmet cuisine. The doctor explained all of my healthcare to me in an easy to understand manner and I felt I was in very good hands. .i was also very comforted to see staff masking to prevent illness. I enjoyed the fun dad type jokes we all employed, I had a good visit and I'm feeling great after receiving treatment. Thank you everybody."