AAA Minneapolis - St. Louis Park 5400 Auto Club Way, St. Louis Park, MN 55416

"Went in on a Monday morning to get my name changed on my drivers license, about 15 minutes after it opened. I ended up being like the 20th in line, but was pleasantly surprised by how quick they were getting through everyone (there was about 5-6 staff on duty). When it was my turn, it was pretty straightforward - I had filled out the pre-application for a new license (didn’t need to tell/show them the pre-application since they were able to link it to my license number), and had all the necessary documents lined up, which probably helped make it a bit quicker. The longest part was just walking back and forth to get a new picture taken, plus a bit of time to retake the vision evaluation since I had gotten LASIK last year. In total, from walking in and out the door, was about 30-35 minutes. I’m guessing that your time may vary depending on what time of day/week you go in, and what sorts of things the people ahead of you in line are in for that day. Just come in prepared with all your documents in order, and fill out any online pre-applications if you can, and it should all go smoothly."

"Should be 0 Star. Take a day off if coming here or block off your Saturday 9am-1pm. And cross your fingers you get in before they stop. Or 8+ hrs. They know it's a always 2 hrs+ wait time ( thank you for telling me when I checked in- it's actually 4+) all the time Friday -Monday but yet don't do Anything to staff. Worst organization. You know its a problem, but yet have ppl sitting on the floor for 2 hrs + on purpose. Glad my Tax $$ and fees are used wisely and to help ppl who need help and more $$. If you have a job plan on taking a day off to get anything done here. Ticket 412, on ticket 281, 240 # in front, they say about 30 per hr, 8 hrs. ??"

"Today was my second time at this DMV and it will absolutely be my last. Both times I’ve gone there, the older/taller lady with glasses, makes it a point to be absolutely miserable to everyone she comes into contact with. She also does so while being loud and obnoxious so everyone in the room can hear her berating whoever she is working with. I could maybe understand her poor attitude if she had a long day, but both of the times I’ve witnessed her exchanges were first thing in the morning directly after opening. The first time I had no direct contact with her, but today she decided to insert herself into my conversation with the lesser miserable woman I was working with to lecture me about a title mistake. My point in writing this review is that everyone deserve kindness. Many of the people working at this specific location could try a little harder to be nicer to people!"

"I hardly thought AAA was relevant anymore but was pleasantly surprised to visit this store. I went to get an International Drivers Permit for an upcoming trip. The staff were extremely efficient and friendly. They took my photo and got me all set up in less than 10 minutes. The other surprise was that they have an excellent shop with travel gear -- just about anything you'd need, from luggage to secure bags to the smallest accessories. Well done, AAA!"

"Nice place with friendly front desk clerk and travel store staff. We went for passport photos. As soon as we entered the nice and interesting building, the lady at the front desk pleasantly greeted us and pointed us to the travel store where we could get our passport photos. The travel store is immediately to your left when you walk into the building. I noticed a public bathroom across the way from the travel store. And there's a big walled in bench when you first enter the building - in case anyone needs to sit. It looks like there were other places to sit inside as well - a lot we didn't get to explore as we only went to travel store. But it seems like there was much more inside and it was a nice airy feel about the building and just looked like an interesting place. There is a small set of steps to walk up from the parking lot and into the building. But if you are getting dropped off, Uber perhaps, you just pull right up to the entrance and no steps. It's a nice place. I enjoyed my time there."