El Camino Health - Los Gatos Hospital
815 Pollard Road, Los Gatos, California 95032
About the El Camino Health - Los Gatos Hospital
El Camino Health - Los Gatos Hospital is a leading healthcare institution located at 815 Pollard Road in Los Gatos, California, United States. This hospital is dedicated to providing high-quality medical care and services to the local community and beyond. With state-of-the-art facilities and a team of skilled healthcare professionals, El Camino Health - Los Gatos Hospital offers a wide range of medical specialties, from emergency care to specialized surgical procedures. Patients can expect compassionate care and personalized treatment plans to meet their individual healthcare needs. Whether you are seeking routine medical services or specialized treatment, El Camino Health - Los Gatos Hospital is committed to delivering excellent healthcare in a comfortable and welcoming environment.
Photos of El Camino Health - Los Gatos Hospital
815 Pollard Rd, Los Gatos, CA 95032, United States
Reviews of El Camino Health - Los Gatos Hospital
"My 29 yr old daughter went 3 times in the last nine months. She had been having repeated episodes of severe vomiting for hrs and hrs and pain in her stomach. I took her myself the last time. I suspected H pylori or chronic gastritis. She does have poor eating habits and I told the doctor this in the 60 secs we saw him. The only question he asked my daughter is if she smokes Marijuana. She does. He told her she has a condition caused by smoking it and if she quits she'll be fine. And left. No tests run even though she was in excruciating pain and crying. She saw her primary and She's had H pylori the whole time and now because it was untreated is facing other stomach issues. I'm filing a complaint tomorrow because it's not a coincidence my daughter is African American. The doctor stereotyped her and then left her untreated. Disgusting"
"I recently gave birth here, and I had the most amazing experience thanks to the incredible nursing staff. Nurses Grace, Ivis, Miriam, Arlene, Tam, and Debbie went above and beyond to take care of me and my newborn. From the moment I arrived at the hospital, they were all so kind and supportive. They answered all of my questions and made me feel comfortable and at ease. After delivery, they took care of me and my baby with the utmost care and attention. I was especially impressed with how they went above and beyond to make my stay as comfortable as possible. They helped me to move around, took care of my baby when I needed it, brought me lots of useful swag, and even gave me a chance to sleep for a few hours and looked after my baby. I am so grateful for the care that I received from the nursing staff at El Camino Hospital. They made my childbirth experience a positive one for sure! Oh, and the food was very yummy with, and with lots of options :)"
"I wish I had nicer things to say about this facility but I don't. Please don't come to this location if you can help it. Go to the Mountain View location where they know how to take care of their patients. The staff is incompetent. All the way down to the lunch servers. My dear family member came here because they were in extreme pain. They were discharged after a few hours only to return again with worse signs and symptoms. The nurses and the Drs. Were lacking in motivation to find out what was wrong with her. Blood draw after repeated blood draw and still nothing. Only until a complaint was made did we finally see some action. Her meals were missed and even after confirming to take down the sign outside asking visitors to dress in gown and gloves they still would not remove it. Sorry but this facility needs a lot of attention and re training of all staff and faculty."
"I had my surgery here and the care was excellent. I felt safe and thought everyone involved with my care was compassionate and empathetic to my needs. My pain following surgery was well addressed and made a priority. Overall, I am pleased that my surgery was here and would recommend this hospital without hesitation."
"Overall my unexpected stay at El Camino in Los Gatos was good. I had great care and was very pleased with my stay. Working in the Health Field myself I will say I can be a little critical. With that being said I had one nurse in particular that was outstanding. Jessica. Even when she was busy she did not hesitate to stop in and give me updates or just ask me how I was doing. Even when she was not my scheduled nurse for the evening she made sure I was informed and taken care of. Only on one day I was disappointed in my care. I will not state their name here for I know sometimes good workers can have off days. I will say though during their shift I saw them twice and the first time was when Jessica was letting me know they would be taking over for the day and the second time from the hallway while the CNA did my vitals. Not once did I get updates on the numerous blood tests I was having throughout the day. To the point where when my doctor came in to check on me I mentioned to him that I was getting no communication from the nurse, he gave me his cell phone number to text him for updates. (Yes, I am very much aware I am not the only patient or the most severe patient they may have had to care for). I did see an attendant when I called for something but only after waiting until I could not wait any longer or after I’d waited for my nurse that never came. After a 4 day and 3 night stay from an outpatient procedure having one day of not great care I think is a win. I want to thank some of my other nurses, CNA’s and care givers for their help and part in care for me. Ellena, Josie, Alletta, An, and Tanya. Even the team that came in and cleaned my room and brought my food were all very kind and always wished me well and asked how I was. One bad apple doesn’t make it a sour review. Thank you El Camino Hospital for taking care of me in what was an unexpected scary time for me personally."
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