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El Camino Health - Mountain View Hospital
2500 Grant Road, Mountain View, California, United States
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About the El Camino Health - Mountain View Hospital
El Camino Health - Mountain View Hospital is a leading healthcare institution located at 2500 Grant Road in Mountain View, California, United States. As a full-service hospital, we provide top-quality medical care to patients in the surrounding community and beyond. Our dedicated team of healthcare professionals is committed to delivering compassionate and personalized care to meet the needs of each individual. With state-of-the-art facilities and advanced medical technology, we offer a wide range of services including emergency care, surgery, maternity care, and more. At El Camino Health - Mountain View Hospital, your health and well-being are our top priorities.
Photos of El Camino Health - Mountain View Hospital
2500 Grant Rd, Mountain View, CA 94040, United States
Reviews of El Camino Health - Mountain View Hospital
"Everyone was so helpful , professional but also very caring. Only person, I feel needs a bit of bedside manner is the CNA Ofelia. She literally poked my gums while taking my temperature, she abruptly told me to hold it with my hand, I told her I can't reach it, my hand has iv with Iron infusion. Oh, is what she said. Rude and I told her she poked my gums. Didn't say a thing and left. Did not feel that she had any empathy whatsoever. If she does not like her job, she should rethink her career. Other than that bad experience, Everyone else was wonderful! Thank you, Maria Anna Cassara"
"Overall: I stayed at the hospital for a week and thought it was well run in general, had good staff, and I was competently cared for. Quick pros: - quality of medical care - quality and attention to detail - physical therapy was the best I’ve had - amiable nurses Quick cons: - some disorganization with discharge - the various people and their roles were not explained in the beginning Physical Therapy: Greg was the best physical therapist I’ve ever had. His kindness, attention to detail, friendliness, and willingness to go above and beyond left a lasting impression on me. As a small anecdote, he went out of his way to find a reclining chair that mimicked a car seat to test whether I would be able to sit in a car or not for discharge. This is something that is totally out of his job description and something my occupation therapists didn’t even do (they just used normal chairs in the room). Food: The food was surprisingly good; especially the Indian options (to my taste) Nurses: The nurses are really the center of your care here. They are all varying degrees of exceptional. I had many nurses but the continuity of care, the attention to detail, and the willingness to service requests really stood out. Nursing Assistants: They are generall very helpful and good but there are a few who while helpful are in a rush to go to the next patient since they’re so busy leading to a slight lapse in attention to detail. Doctors: The specialist I saw was phenomenal (Dr. Hua). His knowledge and attention to detail are immediately apparent. Initially, I had a bit of doctor ping pong with the attending physician as it took a while before Dr. Yen ended up being my attending for the majority of my stay and that continuity of care helped. Case Managers: They can be hit or miss in their helpfulness and there is not a ton of continuity that is observed. Carolyn was wonderful and extremely helpful. Procedural Notes: I did feel that details were sparse in what the discharge process entailed and so a full day was spent with me just waiting around when the process with better communication could have been greatly streamlined. For instance, I was told that I needed to speak to the doctor before discharge and I waited for hours for the doctor to come (there was no guarantee in when she would show up). When she finally came, she was perplexed as to why the nurse wanted her to come since she said she had done her part in the morning."
"The doctor and nurses are really attentive and careful. I went to ER for foot injury at around 9:30pm and was out of the hospital by 11:30pm. Foot was bleeding and I got few stitches, everything was quick. I did not have to wait long hours unlike other hospital’s ER. They instantly put some dressing around my foot to help with bleeding and then was called taken inside for checkup with doctor in half an hour or so. Nurses and doctors are very friendly and listen to what you are going through and treat you well."
"The nurses and assistance and workers were wonderful people very helpful and caring. The food was great. Waking up in the middle of the night for vitals. What a hassle but that’s what you go through in the hospital. I really enjoy it there. They took care of me well. The doctor prescribed me some medication on my release that my psychiatrist said would be too harmful for me to take. So he had me stop taking it right away. Other than that I did find out things were OK with me that I thought I was having trouble with. I don’t really know why , I had the problem that brought me there but I know I can come back if it happens again. I’ve always enjoyed this hospital. They’re very good people and very friendly and clean. Thank you."
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