John Muir Health, Concord Medical Center
2540 East Street, Concord, California, United States
About the John Muir Health, Concord Medical Center
John Muir Health, Concord Medical Center is a leading healthcare institution located in Concord, California. With a commitment to providing high-quality medical care to the community, this hospital offers a wide range of services including emergency care, surgery, imaging, and specialized treatments. The dedicated team of healthcare professionals at John Muir Health, Concord Medical Center is known for their expertise and compassion, ensuring that patients receive the best possible care. Conveniently located at 2540 East Street, this hospital is a trusted healthcare provider in the region.
Photos of John Muir Health, Concord Medical Center
2540 East St, Concord, CA 94520, United States
Reviews of John Muir Health, Concord Medical Center
"Very disappointed with the Security (Allied) IN CONCORD. I guess he was more focused on getting back to his phone. I was in the middle of asking him where the mammogram department was and he says, ID please!” Wow what customer service. I don’t even care that he didn’t greets me, but the lack of compassion is definitively lacking. This is the first point of contact for a hospital. I felt more like I’m being booked at a county jail. I ended up in the hospital two times this week. My second time at John Muir Walnut Creek. The security at JMWC was a little better except for being a little loud as I’m waiting in the ED. John Muir you should really choose your security staff better. People are in pain and feel like they’re dying. This is NOT OK."
"Crazy how the whole process works in here the registration nurses are the ones that attend to you the fastest. I know there protocols and procedures they have to follow but I brought my brother due to excessive throwing up and abdominal pain took us in right away got to the room and my brother was shivering he requested 2 blankets of how cold he was nurse said yes will request it nurses did what they had to do for doctor to be able to give anything so was waiting bout 20 min came out to where nurses are stationed and asked are they still bringing blankets in the most nicest way I was almost hesitant but she looked at me and said “you need a blanket “ with attitude and it caught me so off guard because I said well we requested as soon as we got a room in my head I was like what you mean and still took them 10 more min to bring one when they have them down the hall that I confirmed with someone I know that works here. Doctor came in nicest one here besides at the front of registration. I was told when working in this field you cant have a heavy heart or won’t even make it in this field. I understand some people use and abuse the ER for there needs when there not really much going on with them but they need to understand this is someone’s family member because if it was one of there’s they’d do it in a heart beat. Just because someone’s drinks a lot doesn’t mean there not trying to change but automatically look at patients like my brother and say oh well they do this to them selfs like come now I get but when someone is in so much pain at least talk to them and give them encouragement that there trying to figure things out instead they give people silent treatment and when asked questions they say it’s just protocol and I say that because we asked nurse what is being put in his IV and said it’s just something I have to do I was just shocked at this whole experience. I’m sure this anywhere when it comes to hospitals. It’s truly sad and sometimes disgusting"
"My Wife had to go to the ER then was admitted. The entire hospital was super nice, and professional. From the security people to all the nurses, and doctors."
"Terrible service. A lot of people standing around talking and laughing and then saying they're"too busy" to hand out Tylenol to a patient with chest pain and aggressive covid symptoms. Been here two hours and nothing. I worked in a hospital where I performed everything from open heart surgery to brain surgery to ob/gyn surgeries. It is literally a 5 minute process to enter my info, have the Pyxis machine pop out a dose of Tylenol, and give it to me. I have literally done this."
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