Zoo Printing
1225 Los Angeles Street, Glendale, California 91204
About the Business
Zoo Printing is a renowned printing company located at 1225 Los Angeles Street in Glendale, California. With state-of-the-art equipment and a team of skilled professionals, Zoo Printing offers high-quality printing services for a wide range of products including business cards, brochures, flyers, and more. Whether you're a small business looking to promote your brand or an individual in need of personalized printing, Zoo Printing can fulfill your printing needs with efficiency and excellence. Visit their location in Glendale or contact them online to learn more about their services.
Photos
Contacts
1225 Los Angeles St, Glendale, CA 91204, United States
Opening hours
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Asked for custom quote on a catalog job we've been doing with Zoo for over 15 years. Their prices have increased dramatically so Jonathan reached out to us and said they do "price matching." We got him a few other companies info so he could price match and all of a sudden he said they DON'T price match. When we questioned him, he stated that "they don't price match everything." Well, how convenient; they can pick and choose when to price match. He didn't offer a solution or even 10% off after having waster over 2 hours dealing with this. Going to use another printer; recommend you do too. This is the last straw with this company that is visually deteriorating in front of our eyes."
"Printing Quality has declined. They do not own up to their mistakes. Problem solving takes about 2/3 days. When you ask to speak to supervisors they will not transfer the calls. My company shouldn't have to be worried when placing orders through them, but unfortunately I have to double check every single order once they come in. Imagine checking all 1,000 or 5,000 cards. Definitely need to look for another wholesale print company. Maria from customer service is USELESS. Always has an attitude. Can never do anything because its not within her department, Children are always yelling in the background and when you ask her to repeat herself she does it with an attitude. Needed to be transfered to someone else because she clearly hates her job."
"I used them a lot but recently they have gone sloppy. Lost orders, late service, missing download of files for Artwork. They even send orders to me when it was a drop ship to my customers. printing smaller quantities. time to look for a new printer"
"I see bad reviews about customer service. Maybe its how you go about it or how you approach it which will determine your outcome. I just had an issue where it was my fault for plugging in the wrong address and then they were super helpful to cancel order. I called, it took them about 2 seconds to say it was cancelled. I was suppose to simply plug in the same job but with the correct address and use the house credit that was there from my previous mistake. I messed up and plugged in my card again and got charge which left my house credit still in there but two charges on my credit card. Since I don't print everyday I wanted the money back on my card. This morning I used the online chat help desk and Richard was extremely helpful in getting my issue resolved and my money credited back to my card. Super easy and friendly service. Definitely recommend Zoo."
"Don't order round corner business cards. They are never cut correctly. There is no customer service. No one proofs any orders before they ship out or go to press. They will ship you poorly printed or cut cards that will make you look bad to your customers. They offer cheap prices on certain products since they have no customer service or anyone that will touch your artwork. Also, they charge 5 dollars for a proof for their orders but it is an automated system that sends you exactly what you send in. So there is no point of even purchasing that proof since no one looks at the files."
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