Pappas Trading Post 7345 U.S. 14, Arena, WI 53503

"Great place and Friendly, knowledgeable staff. Always going above and beyond expectations. Keep up the great work."

"Love my new bow! Entire staff was super knowledge and helpful. Would highly recommend doing business here."

"I’m sharing my experience with Pappas because I don’t want anyone to have to waste the time and have the frustration I have had with them. The bearings in my cams of my VXR blew out the day before the 2022 archery season…. I was at pappas right away the next morning when the doors opened. I had bought my last two bows from them, and figured that would be the way to go. I showed them the issues and they told me I over tightened the axle and I would have to buy the cams and it would be weeks to get them. I took my bow and left. I called around to other shops, 2 other shops said that this is an issue that they have been seeing, and that it has been covered 100% of the time. I went back into pappas and told them this due to the other shops being even further away. At that point they said they had cams but I would still need to pay $300 for the set. I did this so I could hunt. A while later I reached out to the Mathews rep, he said that that they have been warranting, out the cams, and he would talk to Randy to get me a refund. Today I went to pick up my refund and was charged a $50 service fee for them having to process the return. This is something that no other shop in this area has done. This is gone as far as a close friend of mine with the same bow had the same issue got charged for cam by Pappa’s. Went to a different dealer and that dealer ripped cams off of a brand new bow, replaced his damage cams, and sent him on his way free of charge. I do not understand why the customer service at Papas has gone downhill so far. I would’ve gladly payed them to put new cams on my bowl the first time if they would’ve warranted the cams simply for there inconvenience, but instead I had to drive an hour each way twice. I don’t believe I will ever return to Papas. There are better shops in the area. Oh…. And when I pulled the cams back off of my bow to swap the top hats they put back in reverse of how I had them, the axle that was “over tightened” was tighter than it was when I took it to them the first time."

"Had a great experience here. Got to work with Randy which was a pleasure... True story: A week after purchasing my new Mathews bow Randy called me. He said I was looking through your receipt and I realized I gave you the wrong stand for your bow, stop by the store sometime and swap it with the right one... It would have been so easy to just say "oh well," but not these guys. These guys took good care of me! Will be doing business there for years to come!"

"These guys were great! I'm very new to bow hunting and I stopped in with an old (82') bow I wanted to bring back to life. Even though my bow wasn't a brand they sell, and certainly not as advanced as the modern bows on the wall, the staff was patient and helpful in setting me up to get back in the woods this fall! I drove all the way here from Madison and will be back for sure."