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UCLA Health Westlake Village Clinical Lab
1250 La Venta Drive, Westlake Village, California, United States
About the UCLA Health Westlake Village Clinical Lab
UCLA Health Westlake Village Clinical Lab is a state-of-the-art medical facility located at 1250 La Venta Drive in Westlake Village, California. As part of the prestigious UCLA Health system, this clinical lab offers a wide range of diagnostic services and tests to patients in the Westlake Village area. With a team of skilled healthcare professionals and the latest technology, patients can expect high-quality and accurate results for their medical needs. Whether you need routine blood work, specialized testing, or screenings, UCLA Health Westlake Village Clinical Lab is dedicated to providing exceptional care and service to all patients.
1250 La Venta Dr Suite 205, Westlake Village, CA 91361, United States
Opening hours of UCLA Health Westlake Village Clinical Lab
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of UCLA Health Westlake Village Clinical Lab
"I’ve been using this lab for a few years and have always just gone in without an appt. I don’t think I’ve ever waited more than a few minutes to be seen. The phlebotomist have always been very pleasant too. Very professional and quick, exactly how I like blood draws to go!"
"This is a very convenient location which I have used twice already since I live in Thousand Oaks. My first visit I came as a walk in. I was encouraged to use the online appointment system next time. Nevertheless I wasn't turned away which was very nice. The second time, with an appointment, I came for a blood test and a Covid swab test, The lab was pretty empty. I am thankful for this convenient location."
"This UCLA Lab location has quickly and progressively become the WORST UCLA facility to go to...to say the people are rude is understated, they all have absolutely ridiculous egos. Even with an appointment the waite is long and they all act SO inconvenience d like they are doing you a favor by doing their jobs...and this from a lab, a place people are often a little uneasy about going to...to have a tight rubber band binding your arm for several minutes and a need stuck in your vein. After being mistreated (roughly, abruptly and rudely handled) I'll NEVER return here again. I'd rather wait for 40 mins at another location that doesn't take appointments OR GO QUEST."
"For the amount of time I had to wait you would think this office is completely understaffed. However, there were 4 technicians not doing anything and 2 people at the front desk that were completely unfriendly. Not to mention a little rude. Not the techs but the front desk reps. I was asked to leave a urine sample in their wall cabinet and when I did found that there were at least 4 others in there as well that had not been collected. It made me question whether or not my results could be compromised by someone who just wants to be cruel. I asked if it was standard procedure to leave so many in there and the girl out front said yes it was but she would let the technician know so that they could be collected. I even told her it makes me question the integrity of leaving my sample there and she said no one would mess with it. Yeah right! We also thought no one would go around licking stuff on store shelves during a pandemic but... whatever! I've never had a problem there before but if the staff behaves similarly next time I go in, I will be sure to find another lab to go to."
"I've been here two different times and both times I was very disappointed. The lady who took my blood was the only nice employee. The rest of the people were rude. I waited over 45 minutes. Everyone else came and went and I just sat there. 1st time they said they didn't have my paperwork on file? They had to enter me into the computer. I get that but the second time it took even longer. They said they didn't get the request from my doctor. So I called them and they said they sent it but will send again. 30 minutes later they said they still never got it. I called my Dr.. Again and they said yes we sent it. So I had the employee there talk to my Dr.. Office. Nothing... So they sent it again. Then another 30 minutes go by and the person working at the counter said oh I'm sorry your next. I was in tears when I left. Both times employees acted like they were unorganized and would rather be somewhere else."
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