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Zoo Med Laboratories, Inc.
3650 Sacramento Drive, San Luis Obispo, California, United States
About the Zoo Med Laboratories, Inc.
Zoo Med Laboratories, Inc. is a renowned institution located at 3650 Sacramento Drive in San Luis Obispo, California, United States. They are a leading manufacturer of innovative products for the care and well-being of reptiles, amphibians, and other exotic pets. With a commitment to providing high-quality, scientifically formulated products, Zoo Med Laboratories, Inc. is dedicated to promoting the health and happiness of animals in captivity. Their state-of-the-art facilities and team of experts ensure that they continue to be a trusted name in the pet industry. Visit their location to discover a wide range of products designed to meet the unique needs of your beloved pets.
Photos of Zoo Med Laboratories, Inc.
3650 Sacramento Dr, San Luis Obispo, CA 93401, United States
Opening hours of Zoo Med Laboratories, Inc.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Zoo Med Laboratories, Inc.
"The former Graduate is now Zoo Med laboratories & SLO Reptile, it's extremely devastating to many locals that The Graduate was turned into a lousy reptile place as it's a real pity that we drive by this place every day to see that it's like looking at a vacant building when it used to be full of happy people every day but now it's so depressing to see this beautiful place put to waste. The owners never should have sold it to these reptile people, they could have sold to somebody else that would have had made it for local activity like The Graduate was than what they're using it for now, what a shame,"
"I had recently contacted Zoo med and spoke to Meredith Elrich regarding replacement probes for the environmental control unit. I explained that my cat ate the temp probe and that I wanted to purchase a probe. She said not to worry, there would be no charge. She then sent me a package containing all of the probes. Then soon after that I was having problems with the remote not being able to be silenced when an alarm activated. We went through some troubleshooting and found the remote to be defective and again sent me a replacement remote absolutely free. This is what the definition of a company that stands by their product and takes care of its customers. This was an amazing experience and I will be a zoo med customer for life."
"I emailed regarding a replacement part I could not find anywhere online and Jennifer D. was quick to respond and beyond helpful. It's so nice to deal with a company that stands behind their products. Next upgrade I can confidently say I'll purchase through Zoo Med again because they provide exceptional service."
"Have been in contact with Jennifer D. through email regarding placement parts for my 100 gallon palladium. Jennifer arranged for replacement parts and silicone to be shipped out directly to my address in Ontario, Canada. She was excellent on communication through the entire process. I had some issues with the tracking number, and she was ready to send out another order. I am really glad to know this company provides such excellent service, and great people like Jennifer to work with. I appreciate what you did!"
"My experience here wasn't anything like the other reviews. My appointment was for 2pm I showed up at 9:30am and checked in. The guy said they manufacture the products and if your load is ready and there's an empty dock they will load you regardless of your appointment. Fortunately My load was ready and I was out the door by 11am. There is a gate so I don't think they have overnight parking."
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