The Westin Sacramento
4800 Riverside Boulevard, Sacramento, California 95822
About the Business
The Westin Sacramento is a luxurious lodging institution located at 4800 Riverside Boulevard in Sacramento, California. Situated along the picturesque Sacramento River, this hotel offers a serene and elegant retreat for guests seeking comfort and relaxation. With spacious rooms, modern amenities, and top-notch service, The Westin Sacramento provides a truly unforgettable stay for both leisure and business travelers. Guests can enjoy delicious dining options, a rejuvenating spa, and a beautiful outdoor pool. Whether visiting for a weekend getaway or a business trip, The Westin Sacramento is the perfect destination for a memorable stay in California's capital city.
Reviews
"This used to be a favorite. Not anymore. The room renovation is horrible. The new pillows and linens are bad. The room smells weird. We were not expecting a renovation when we arrived. Services were cut, we arrived late and couldn’t get anything to work. In very tiny print at the bottom of our reservation was an advisory. Apparently this absolves the staff from having to provide any level of service. The person working check in was not at all customer service oriented. She was rude. We have stayed here six times. But this time will be the last. Never again."
"First time back after the pandemic. A lot have changed since the last time we were here. The property is under renovation. They did a good job segmenting guests from the job site. As the other reviewer stated, parking for this property is now 100% valet. While people at the valet were professional, I just can't get over the fact that they are charging $45 to park your car there overnight. The price is outrageous. Even overnight parking at a big city like San Francisco doesn't cost $45. When I checked in, I was asked whether I wanted points or breakfast for my stay. The reason they asked is due to my membership level with Marriott. I chose breakfast. The problem is that they didn't explain their breakfast policy. They only gave me a $20 credit for breakfast. This is different from other Westin I have stayed in before. Due to their parking and food policies, I will be going to other property for our stay next time we are in town. I'm very disappointed with the experience."
"We stayed here for my birthday last year and it was an incredible getaway for the family. Superb location if planning visiting the Sac Zoo. Staff was incredible and the breakfast was fantastic. Highly recommend and we will be back!"
"Two days before we were supposed to arrive, we received a call that the hot water heater needed to be replaced and our reservation was being cancelled. Complete disruption of our holiday - and no effort to help us find another hotel for our vacation, no compensation (a full refund two days before arrival is not particularly helpful)."
"Held a class 3 day reunion for DOD school Wagner from Clark Air Base, Philippines from all years 60, 70, 80’s for 130 people at the end of September 2023. Hotel staff very accommodating and rooms were great especially the Presidential suite and other suites. Loved the water views from the 3rd floor. Recommend booking a suite on the 3rd floor with a water view if you want to treat yourself! We hosted a dance in the Monaco ballroom II catered Late Night Eats and bar. Room was beautifully set up. Scott’s Restaurant next door catered and food was good although expensive. Not allowed to bring in any other food or even cake! Facilities are fine and the only improvement is they should put back the coffee and breakfast bar in the lobby. Parking is valet only at this time and overnight parking is $45 expensive for Sacramento. The Westin hotel put up a wall as they finish the levy on the water so there is construction being done on the grounds so outside walking trail is limited until completion. Kudos to Mirinda director of sales for her efforts in making our Wagner reunion a fun and successful event!"
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