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Kona Kai San Diego Resort
1551 Shelter Island Drive, San Diego, California, United States
About the Kona Kai San Diego Resort
Kona Kai San Diego Resort is a luxurious waterfront lodging destination located at 1551 Shelter Island Drive in San Diego, California. This stunning resort offers guests a tropical paradise with breathtaking views of the marina and the Pacific Ocean. The resort features elegant rooms and suites, a private beach, a marina, multiple pools, a spa, and several dining options. Whether you're looking for a relaxing getaway or a fun-filled vacation, Kona Kai San Diego Resort offers the perfect setting for a memorable stay in sunny Southern California.
Photos of Kona Kai San Diego Resort
1551 Shelter Island Dr, San Diego, CA 92106, United States
Reviews of Kona Kai San Diego Resort
"We had previously had a less than favorable experience and left a review. Kona staff reached out and wanted to fix it for us. I could have just updated that review but I wanted to write a completely new one. The GM, Scott, wanted to help make it right and he went above and beyond. I won't go in to details of what was done because I don't want it to be expected by others but we were more than happy this visit. Our view, our room, everything righted the wrong. Kona Kai is a treat for us. Not the norm that we can visit but when we can splurge and treat ourselves it's safe that we will aim for Kona Kai. Thank you for not going over the top and utilizing gimmicks to try and win us over. We fully appreciate you."
"Unfortunately my stay wasn't great. First off, Zachary, the assistant front office manager and front office staff get 5 stars!!! Their helpfulness + professionalism + attitude were exemplary. The beach fire pits were beautiful. BUT my Fire Pit Junior Suite was a HUGE disappointment. The photo's on their website are completely deceptive. It shows it has a marina view. My photos below show the actual view. My view was of a building that blocked any marina view. The loud humming of electrical equipment inside that building made sitting outside on the patio a very unpleasant experience. The beds were elevated abnormally high. I literally had to climb up into the bed. A short person would have needed a stool or chair to get into bed. I'm not sure what that is all about. The room + location were not comfortable at all. The price tag didn't justify the accommodation's."
"What a fun trip! We booked last minute just wanting to get away for my birthday. The staff were so nice, offered a complimentary bottle of champagne for the room on arrival. The hotel has one restaurant and we enjoyed our drinks, Breakfast and a late night burger snack during our stay. For breakfast I recommend the smoked salmon bagel and the feta spinach omelet. The clam chowder is also really tasty. The hotel offers a complimentary bike to travel through the island which was great. The adult only pool and jacuzzi were well maintained and there is a bar available. The private beach was nice at night with fire pits. And a beautiful view of the marina and part of the city. Room was spacious and clean. Loved the his and hers sinks in the bathroom and private small balcony. The bed was a bit squeaky though. But overall very comfortable. You will probably need a car to be most economical to experience San Diego if you want to do sites and restaurants because this hotel is on Shelter island but if you’re just looking for a get away this is the place. Mitch’s seafood and Ketch are nearby options for good food."
"The beach resort is located at Shelter Island in San Diego. The best thing about the resort is the amazing view and location. Just opposite the resort is the bay view and also the marina so it is beautiful. The amenities in the resort like swimming pool, vessel restaurant are also good But what lacked was the service. Free parking was not provided and per night it was 45$. Parking is mostly free in many resorts when you are charging resort fee anyway. The rooms did not have microwave which was a real bummer, they said microwave was 25$ added charge. This seemed outrageous to us. Sometimes you do need a small microwave to heat some food. Also there was no complimentary breakfast which was also rude. Thus all and all though location was great the service was poor. Overall 2.5 stars"
"Do your research first. The "private beach" will be disappointing if you expect it to be a real beach that gives you access to water. It's really a strip of sand bordered by large rocks beyond which is a narrow marina. The rooms are cramped and don't live up to the photos. Our room light was flickering brightly when we turned out the lights. The shower had a shoddy caulking job. The coffee maker was dirty. The large framed picture in the bathroom had a stain, and that felt emblematic. This was all compounded by the nickel and diming: a restaurant "service charge" to "offset minimum wage increases," a $45 daily resort fee and $45 daily self parking. The location is fun and beautiful. The pools are heated nicely and well maintained. Just lower the expectations you might get from their photos and expect to pay more a lot more than the posted room rate and you might have a good experience."
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