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Valvoline Instant Oil Change
2512 South Stoughton Road, Madison, Wisconsin, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change in Madison, Wisconsin is your one-stop shop for all your car maintenance needs. Conveniently located at 2512 South Stoughton Road, our experienced technicians provide quick and reliable oil changes, fluid services, and preventative maintenance for your vehicle. With a focus on efficiency and customer satisfaction, Valvoline Instant Oil Change is the go-to destination for keeping your car running smoothly. Visit us today and experience the quality service that sets us apart from the rest.
Photos of Valvoline Instant Oil Change
2512 S Stoughton Rd, Madison, WI 53716, United States
Opening hours of Valvoline Instant Oil Change
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Valvoline Instant Oil Change
"WARNING! Avoid this place at all cost. I drove 30 minutes here. I have never had such bad service in my life! I’m making this review to warn everyone because left furious. I walked in and asked if they were open and was immediately treated with disrespect. The man told me “you see a car here don’t you?” And I responded with confusion because the garage was closed. As I was going to pull my car forward to the garage, the same man yelled at me to let the person behind me to get in front of my car (even though I was there first). This was extremely disrespectful. I will be escalating this so no one will have to experience the same thing."
"I went here on January 15th to get an oil change and had an extremely unpleasant encounter with an employee. Said employee was a punk with the big lobe piercings. I was asked to pull up to bay 1 when both bays were occupied. I stayed in between both bays as I searched for a coupon. There were no other cars behind me. Aforementioned punk asked me smugly “do you not know how to follow directions?” He continued to scold me for not pulling up to the bay and I decided to take my business elsewhere. Thanks a lot Valv!"
"Worst customer experience I've ever had at a shop. Avoid at all costs! One employee opened the back door standing at the end of the garage to guide me in, I pulled my car in slow making eye contact with him as I pulled in. As I asked if this was good, another employee came over and asked "did he pull himself in" while laughing to the other guy who smirked and replied "yeeah" then the other guy told me that they are refusing to service me today as the sign outside said to stop, and that me driving into the shop was a liability as I may hit someone.. I've always pulled myself into shops without issue.... The employee then said again, we're not going to work on it today, "we'll have you try again tomorrow" and the employee was laughing in the background. Unprofessional, clearly lazy employees who didn't want to work, and more rude than I've ever been treated at any business."
"This was my first visit to this location. I was not disappointed! Allonzo was the staff person I interacted with and he did a thorough job explaining everything to me. I was there on a Friday afternoon and there were a few cars waiting ahead of me, but it was only 25 minutes once I got into the garage. I also appreciated the positive (and sometimes silly) interactions the staff members were having with each other; it shows they like working in that environment! I will definitely recommend this Valvoline location to others!"
"Went there for oil change, they put the oil filter sealing in wrong way, after couple miles I lost 2.5 quarters of oil, called them back, no answer, called main phone number, they told me to wait 2-3 business days. Called towing services, went to another service, spent 500$ to fix this issue 0 stars"
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