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Take 5 Oil Change
2857 Fish Hatchery Road, Fitchburg, Wisconsin, United States
About the Take 5 Oil Change
Take 5 Oil Change is a reputable car repair institution located at 2857 Fish Hatchery Road in Fitchburg, Wisconsin, United States. Offering quick and convenient oil change services, their team of experienced technicians ensures your vehicle receives top-notch care and maintenance. With a commitment to providing excellent customer service and efficient service, Take 5 Oil Change is the go-to destination for all your car maintenance needs. Visit them today to experience a hassle-free oil change experience.
Photos of Take 5 Oil Change
2857 Fish Hatchery Rd, Fitchburg, WI 53713, United States
Opening hours of Take 5 Oil Change
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Take 5 Oil Change
"I have made multiple attempts to get connected with a manager regarding resolving the issue with my vehicle. On January 19, I had what I thought was an oil change completed at the Fitchburg location. After driving from the oil change location to my work the car was not running properly. I had the car towed to the dealership for inspection. Upon inspection, it was discovered that the transmission fluid was completely drained and engine oil was overfilled. The Fitchburg Location manager was contacted and they met at the dealership for repair of my transmission. At that time it was determined that a temporary fix could be completed. My car would ultimately need a new transmission due to the damage of drainage of the fluid. I have made multiple attempts to reach to the manager to contact me on the next steps to resolving this issue. In the meantime my transmission is beginning to slip while driving and I would like to have this fixed. Neither the manager or corporate will respond to any phone calls. I have been calling 1-2 times each week with no response. Maybe a review will prompt a response from someone."
"Honestly, Take 5 Oil change has been the easiest oil change experiences I've had. I've gone to them for the past six oil changes. It's reliable, no appointment necessary, short waiting time, friendly staff, and no pushy sales. It's been great! Honk for good service!"
"Jawan was nice as hell! He walked up and offered me a water and went through the whole process nice and smooth. Super professional. Will be back!"
"Flat out denied service over 20 mins before closing. Dude popped up from under the hood of car in the bay and said “This is the last car. We need to clean up and aren’t taking anymore cars. We open at 7:00 in the morning. Come back then” and dropped out of sight. I waited until they finished (at 6:43) and asked more questions. He didn’t seem to grasp my disappointment and stated that it was routine for them to do this. After a little more back and forth I was unable to get the oil change despite the fact that I traveled over 30 minutes to go there. Yeah I was on the phone on the way raving about the place explaining why I drive so far for an oil change. Timing! I followed up with multiple failed attempts to reach management. I then called corporate to request a district manager contact me and have yet to hear from anyone in that position in over a a few weeks now. Store manager eventually called me and was nice, however he asked me what I wanted for my troubles rather than do the job himself by figuring out what’s necessary to right the wrong. When I told him I’d leave it to him to decide he apologized and offered nothing else. It’s too bad as I’m a lifer type of customer. Loyal to the bone. But I don’t throw my money anywhere it isn’t appreciated when I have options. I’m more frustrated by the lack of follow up more than the initial inconvenience overall. I judge businesses by their reaction to issues more than the issue itself usually. For example I recently had an exemplary experience at Blaine’s in Verona which I’ll be writing about. Take 5 offered the exact opposite experience. An absolute flop. I usually don’t write negative reviews, but I’m calling out these bums for running a highly unprofessional operation. I always hope a business handles things the right way which becomes an opportunity to rave about them more. I don’t expect individual employees to necessarily get it, but someone up the chain should be able to hit this out of the park as it’s low hanging. It’s too bad they can’t be bothered. Seems there’s a trend of low ratings over the past months. Maybe they are losing their values. Certainly they are losing customers."
"Need a oil change heading back towards Illinois... oil change full synthetic cabin filter rear wiper change $150.00 don't get me wrong I understand but that and then not attach my undercover correctly.... Guess I didn't get what I paid for.. all that inspection and safety checks maybe check the work............. won't be back!!!!!!!!!!"
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