Residence Inn by Marriott Ontario Rancho Cucamonga
9299 Haven Avenue, Rancho Cucamonga, California, United States
About the Residence Inn by Marriott Ontario Rancho Cucamonga
The Residence Inn by Marriott Ontario Rancho Cucamonga is a welcoming lodging establishment located at 9299 Haven Avenue in Rancho Cucamonga, California, United States. This hotel offers comfortable accommodations for travelers looking for an extended stay, with spacious suites equipped with full kitchens and separate living areas. Guests can enjoy a complimentary hot breakfast buffet, free Wi-Fi, a fitness center, and an outdoor pool. The hotel's convenient location near Ontario International Airport and attractions like Victoria Gardens makes it a great choice for both business and leisure travelers.
Photos of Residence Inn by Marriott Ontario Rancho Cucamonga
9299 Haven Ave, Rancho Cucamonga, CA 91730, United States
Reviews of Residence Inn by Marriott Ontario Rancho Cucamonga
"I stayed one night to catch an early flight out the next morning. I arrived at 4pm and was given an upgraded room, which is always appreciated. When I got to my room all I could hear was a small dog barking, growling, and whining non-stop from a room around the corner. I could even hear the dog over my television. The dog was clearly stressed out from being left in the room. At 4:45 pm, I called the front desk and asked if the dog usually settles down when the owner gets back. I was told, Well, sir, we are a pet friendly hotel.” Finally, at 9pm I went downstairs to get a new room as the dog hadn’t stopped or slowed down at all. At 9:30, and after I played the recording of the dog barking, I was given a new room. Not a great evening when you have to be up at 3:50 to catch a flight. I won’t be staying here again."
"Great all the way around. Michelle checked me in quickly and very sweet and personable. Room was perfectly stocked with everything you would need at home."
"I have stayed in a lot of Marriott brand hotels and dozens of Residence Inns over many years. This one stands out as being one of the more nicely appointed hotels: lovely rooms, lounge area, lounge, and patio with a fire pit. I have experienced exceptional service at many Marriott locations, but on this visit the service was exemplary. The staff was unfailingly accommodating and friendly with all guests. Specifically, I traveled to Ontario, California to visit with my mother who was not doing well. She died while I was in transit. When I arrived at the hotel early, they did not have a room available. However, when I explained the situation to them, they had us in a room within a few minutes. That in itself was most appreciated, but they did not stop there. They gave me a flower arrangement with beautiful white roses, a touching sympathy card signed by everyone, and a gift bag with soothing items such as lotion, a scented candle, a comfy blanket and a little travel kit. I am so very grateful to the people who work at this hotel for making a difficult time much easier for me. I give them a 10++ rating."
"Great staff. Good rooms. Great breakfast. They really take care of you here. Family loved it. Can't recommend enough."
"Before I post my disappointment with the point system in yhe hotel. The room, location, and service were great. Not checking out left me very disappointed. I got charger the normal deposit fee. Wanted for the money to go back to my account and then see a charge for 44.31 for no reason. I called to get told the amount was a charge for the room even though the room was paid with my reward point completely. The amount needs to be refunded to get told it's going to take another 7 to 14 days to refund. I truly an disappointed that I have to go through all this and none of the managers called me after asking to speak with them. They have the assist in the front doing the job for them."
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