SureStay By Best Western Ontario Airport 3201 North Centre Lake Drive, Ontario, CA 91761

"I’m a best western platinum member ,I’ve stayed at many best westerns but this one has to be one of the worst ,starting with the color scheme of dark gray and lime green ,the opposite of welcoming and appealing ,first room we got I had to change cuz it had a strong stench of garlic ,the windows don’t open here so how was I supposed to air it out or breathe fresh air, second room I got was completely covered in stains from the carpet to the bedding ,the chairs ,the shower curtains and even the phone was covered in who knows what ,mind you when you go to the front desk they have a beautiful sign saying “any stains or bodily fluids will be charged to your deposit and you might get your deposit in 10 days” most banks and best western it takes 5-7 business days at most but usually three and they usually only have a no smoking policy for the deposit but this one sets you up with unclean rooms and tries to charge you for it ,and apart from all the not so wonderful amenities ,we got woken up by a smoke alarm in the middle of the night that turned on then off ,and all throughout this hotel someone Decided that sensor lights that constantly flash on and off all night everywhere and out of order was a great idea ,like in a horror movie ,the hotel you don’t stay at ,I love Best western and will go to their other hotels but not this one"

"Barbara at breakfast was really friendly. Other staff was friendly as well. Pool was clean and nice. Room was ok. There were no bags in the trash cans that are too small. Pillows were lumpy and the beds were hard. Shower curtain had mold. That was kinda bad. I hope they replace it for the next person. Flickering lights are interesting if you like that sort of thing."