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Best Western Diamond Bar Hotel & Suites
259 Gentle Springs Lane, Diamond Bar, California, United States
About the Best Western Diamond Bar Hotel & Suites
The Best Western Diamond Bar Hotel & Suites is a top-rated lodging establishment located at 259 Gentle Springs Lane in Diamond Bar, California. This hotel offers comfortable accommodations, excellent amenities, and exceptional service to ensure a pleasant stay for guests. With a convenient location in the heart of Diamond Bar, guests can easily access nearby attractions, shopping centers, and dining options. Whether traveling for business or leisure, the Best Western Diamond Bar Hotel & Suites is the perfect choice for a relaxing and enjoyable stay in California.
Photos of Best Western Diamond Bar Hotel & Suites
259 Gentle Springs Ln, Diamond Bar, CA 91765, United States
Reviews of Best Western Diamond Bar Hotel & Suites
"It's more of a motel than a hotel. There was no heat in the room, and the blankets were thin, so I slept in my clothes. I booked for 2 nights, but I canceled my second night. The lady at the desk was cool about it and gave back my money for the second stay."
"Second time for us here at this Best Western. Just like last time, disappointing. The breakfast is a minimal spread. The worst part is that the hot water runs only for a few minutes every hour. Sometimes the hot water runs out in the middle of the shower. Another miss - no microwave ovens in the rooms. Will not stay here again."
"DON'T STAY HERE!!! I stayed a night recently. I was checked in by Davin in which at first seemed very professional and nice. I payed for my room and put the $100 cash deposit down. The room was nice and quiet. I asked for a late checkout and they gave me til 12pm. Upon checkout Davin called exactly at noon I told him I was grabbing my bags. Got my bags outside then headed up front to the office it was 12:10. He says beings I was 10 minutes late getting to the desk he was keeping my deposit. He was so rude I ended up in tears. It caused me to be stuck in the lobby for over 2 hours because I needed the deposit to order a Uber home. Then he said he was advised that the room smelled like heavy cigarette smoke. THAT'S A LIE!!! I DON'T EVEN SMOKE CIGARETTES. I HAVE A LUNG DISEASE!!! I'VE TRIED TALKING TO THE MANAGER "SUMMER" AND SHE WOULDN'T EVEN HEAR ME OUT! EXTREMELY RUDE AND UNPROFESSIONAL!!! I still have the card keys for the door because Davin wouldn't check me out and refused to give me a invoice receipt."
"I have stayed here several times, especially around the holidays. I have enjoyed all of them. Mayer, The General Manager and his staff are always professional, friendly, and on top of everything. The rooms are newly remodeled, clean, and cozy. Always a Great value. A Very Nice complimentary breakfast too. Thank you Best Western Diamond Bar for your hospitality."
"It seemed recently renovated and comfy bed and very huge clean room to stay. But glass door of my shower-room didn't close proferly and one of switch of the light was malfunction and noisy. Except that, no complains."
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