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Caliber Collision
1804 East Layton Avenue, Saint Francis, Wisconsin, United States
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About the Caliber Collision
Caliber Collision in Saint Francis, Wisconsin is a top-notch car repair institution located at 1804 East Layton Avenue. With a team of highly skilled technicians and state-of-the-art equipment, Caliber Collision is dedicated to providing high-quality repairs and exceptional customer service. Whether you need minor dent removal or major collision repair, you can trust Caliber Collision to get your vehicle back on the road looking as good as new. Visit us today for all your car repair needs.
Photos of Caliber Collision
1804 E Layton Ave, St Francis, WI 53235, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Caliber Collision
"I had a good experience with Caliber Collision. They’re very knowledgeable and make sure they know the ins and outs of your vehicle before starting their job."
"Roman from Caliber St Francis is a very professional contact to work with. I was severely delayed due to a trailer hitch and his team kept me informed every step of the way. They also offered me other options on releasing my vehicle to me with or without out the trailer as it is not necessary for my lifestyle. Hopefully I will never see them again, but if I had to, I will bring it back to Caliber."
"DO NOT BRING YOUR CAR HERE!!! This shop has some of the worst communication I have ever seen. My car was damaged in a hit and run and I was referred here through insurance. They said the repairs would take 7 business days. This was on September 26, 2023. On October 4th, I received a text saying the car would be ready on October 6th (8 business days after drop off). I was unfortunately out of town, so I could not pick up the car on the 8th. To coordinate a pick up time, I reached out on Monday, October 9th- to my disbelief, they said the repairs WERE NOT DONE after almost 10 business days!!! I received very little communication about the state of my car during repairs, and even when picking up the car I was given no details or clarification on what exact work was completed or the “part” that “needed to be ordered” (on the phone I was told a new bolt was needed, yet in person I was told that the entire passenger’s side headlight was what they were waiting on). Oh well, at least I got the car back, right? WRONG! The next day as I was driving to work, a piece from under the hood FLEW off of my car, into traffic, and finally settled on the side of the highway. I was shocked. After over two weeks, my car is still not fixed! I called immediately and after a scheduling error on my part, I was able to make it into the store on October 14th. I expressed my frustrations with them and the process, and little accountability was taken. They said they needed to order a new part for my car and it should be here by Monday, October 16th. Well the 16th and 17th have come and gone, and I have had no response. I tried calling during business hours, did not get an answer, and could not leave a message because the voicemail box was full. This entire process has been painstakingly long, and to top it off I no longer feel safe driving my car. I am extremely disappointed with Calliber Collison and their services, so again I urge you to look for another shop of your car needs servicing."
"They had my car for 41 days I get it back and parts are missing and bolts where missing, I took it back same day and showed them, they Said it would be fine till next week, well 4 days later the front that they just fixed had gotten sucked into the wheel. The paint had blemishes in it with visible debris in the paint. The blend job was horrible. Had to have it towed back to the shop and they had it another 8 days."
"Got some damage on my car recently & needed to get it fixed ASAP. I got a couple of estimates around town and this place along with another one was the same price. I spoke to Roman in the front desk and he helped me get a better more competitive price on my repairs. He was very nice and explained everything step by step. Got my car in 2 days later and repaired the exact day they told me it would be ready. The repairs looked great and were exactly what I wanted. Would definitely come here again but I hope I don’t have to."
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