Hotel 39 Westminster

"Rooms are very dingy, drywall had holes, towels were very small, smelled like feet, bed was super stiff and uncomfortable and pillows were very small. There was a dead insect in our room."

"I made a room reservation on Monday for 2 nights, Thursday and Friday same week. I canceled my reservation on Tuesday morning. Hotel 39 Westminster refused to refund any of my money, not even for the second night! Their refund policy is outrageous. Do not trust thiese guys."

"10 days stay: 1. No bathtub, shower with the curtain and the water flooded the whole bathroom floor (no courtesy slippers). 2.Shower took 3-5 minutes to get to a preferred temp to bathe. 3. Requested room service on the 3rd day by hanging out the sign “maid service needed” (other days just picked up new towels and more little shampoo bottles, not mentioning soap bar is like rubber toys with little or no bubbles at all) early in the morning and coming back at 3:00pm the room was not serviced. Checking with the front desk guy, he just beat around the bush by excusing they needed to take care of checked out room first even though my room is 2 door away from the laundry room on the first floor where they pushed the service cart by everyday. He also mentioned that to have room service, we need to inform them in the morning and report how long we will be out, so I guess the sign to hang on the door is useless. 4. Front desk is unfriendly and not picking phone. 5. There is a $150 security deposit when checking in."

"Stayed here three separate nights , bed sheets in my room on the first night were so short that they did not even cover bottom of the mattress so your feet would be on the uncovered portion of mattress , the bed was also not made up properly . Please see pictures . Pillows also were horrible , I had to use my own . My second night I got lucky and received a decent large room with relatively long bedsheets and decent pillows . This room was also much cleaner . On my third night I requested a room with long bedsheets telling them about my experience , they offered me two rooms neither of which had bedsheets long enough to cover the mattress fully and the rooms were very dated. I asked for a refund , they declined because I booked through third party and overall the attitude from the receptionist was - we don’t care , you booked , you got the room , either take it or go elsewhere , we never promised that our bedsheets will fit the bed . Last room was also very dated and had ugly old and gross carpet . “Sorry guys we ordered full Size sheets and put them on king size bed . Welcome to Cali! “ P.S. Homeless and drug addicts are constantly hanging out around this hotel so pray for them not to mess with your vehicle ."

"David the front desk guy made the check in process very difficult. Eventually after reasoning with the guy for about and hr using all the usual Information you would typically be asked for to check into a rooms we finally got our keys. What a hassle. Rooms are cool. Location is alright but the front desk is definitely my least favorite."