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Extended Stay America - Los Angeles - Carson
401 East Albertoni Street, Carson, California, United States
About the Extended Stay America - Los Angeles - Carson
Extended Stay America - Los Angeles - Carson is a comfortable and convenient lodging option located at 401 East Albertoni Street in Carson, California, United States. This institution offers spacious and well-equipped accommodations for guests looking for an extended stay in the Los Angeles area. With amenities such as fully equipped kitchens, free Wi-Fi, and on-site laundry facilities, guests can enjoy all the comforts of home during their stay. The location is also convenient for exploring nearby attractions such as StubHub Center and the South Bay Pavilion Mall. Whether visiting for business or leisure, Extended Stay America - Los Angeles - Carson provides a welcoming and affordable option for travelers.
Photos of Extended Stay America - Los Angeles - Carson
401 E Albertoni St, Carson, CA 90746, United States
Reviews of Extended Stay America - Los Angeles - Carson
"I was looking for a nice place to stay good the weekend because I was coming from out of town. I called the hotel and spoke with miss Sylvia and she was so personable and helpful. She gave me all the information needed to make the best decision. She posses that traditional good customer service that we were used to before Covid when it was superb. We need get people like this in the customer service industry ."
"When asked for an extra blanket the receptionist 1st told me they were in the dryer. Then she told me she didn't have any because she was doing laundry. Then she told me the dryer was broken. She then told me she gets off at 11:30pm and to come back then. Eventually, I never got the blanket. My stay was from Tuesday to Saturday. I returned to my room around midnight Saturday morning and my key didn't work. I went to the front desk to find out that I was checked out of my room. I didn't realize but when I checked in I was charged for Tuesday to Friday and not for Saturday. None the less, I spent over an hour waiting for the receptionist to fix this problem and was charged an additional day. I repeatedly asked the receptionist if my belongings were still in the room (ALL of my medications to include narcotics and anti-anxiety, HP laptop) and she would never answer me. I spent over an hour extremely stressed, wondering if my belongings were still in the room. After getting to my room I noticed some of my pills were missing from the bottle. The hallways were filled with the smell of marijuana, of which I don't smoke. Also, there were roaches in my room. I had to keep all of my belongings inside my suitcase, completely zipped up to avoid bringing any roaches home with me to Baltimore Maryland."
"Typically I’d say my experience staying at this hotel was a 2 out of 5. The original room we were given smelled like a fry kitchen, to the point where all our clothes and belongings smelled like fried food, on top of that the room didn't come with a hair dryer or shampoo. We were able to receive shampoo upon asking for it at the front desk but there were no hair dryers available. The only reason I’m giving a 5 star review was due to the amazing customer service we received from Sylvia. She went out of her way before her shift ended to accommodate us with a new, fresh smelling room, and made sure we were comfortable with our stay. She single handedly saved our vacation, and made our stay worth paying almost $400 for a 4 night stay. Thank you Sylvia for your help, you deserve a raise and promotion from Extended Stay."
"Ms. Sylvia on night staff has always made me and my children comfortable and safe. I can tell she not only cares for her job but everyone staying here. Thank you extended stay CARSON AND TORRANCE for allowing me and my children to have a BEAUTIFUL PLACE WE CAN CALL HOME. We adore the home experience! SUCH A GREAT IDEA! Thank you Morning staff and amazing cleaning crew. YOU ALL ARE THE GREATEST. THANK YOU ALL"
"Please don’t come to this place. Please don’t do business with this place. Their services are terrible and horrible. They have roaches and the workers who clean the rooms are lazy. They don’t clean your room properly or they half clean your room. Their policies don’t benefit the people who they are serving. They give all the fresh towels to the new guests. The people who stay for a long time they don’t give them all of the towels that they gave to them to wash for them. They are super unproductive and unprofessional. Please Save Your Money! Please Don’t Come Here! Please Don’t Do Business With This Hotel Company. The only staff that are good and hardworking is Mary and Mark. The rest of them have nasty attitudes, unprofessional, unpleasant behavior, and are rude. Mary and Mark are amazing people who truly care about the well being of the guests. They are very kind and caring and sweet people. If they ever loss Mary and Mark they will be out of business. The management is unprofessional and dishonest. They tell you anything you want to hear to get you out of their faces. They don’t care about the well being of the clients they serve. They lack integrity, intelligence, honesty, empathy, and sympathy for the guest they serve. I Would never recommend this hotel to anyone. It’s dirty and it’s rundown. Please Don’t Keep them in business."
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