Ulta Beauty

"Horrible customer service!!!! Won’t be returning! My pickup order showed that it was picked up despite the fact I never picked up the order! The Manager insisted that I did repeatedly and didn’t even apologize when she realized that it was their mistake."

"How could you not love Ulta? The staff is helpful and always friendly. I'll be sticking to the one in Kenosha from now on, I have never been told I can't use a coupon for Redken Mega Soft shampoo or conditioner. The other day at Ulta in Racine, they wouldn't let me use the coupon on those products. Which are 50$ a piece. So when buying them both they were over 100$"

"It's funny because my husband normally does the shopping at Ulta for me. But today I decided to go in on my own. I found an associate by the name of Rachel who is absolutely incredibly amazing. She helped me more than the multiple times I had been in before. Being in my fifties and being semi new at putting on foundation etc. I wanted somebody who could explain it to me in terms that I would understand and Rachel did just that. Later met the supervisor, Julie who was just as incredible."

"I went to the Salon for post-bleach treatment… Tiffany took wonderful care of me and listened to my concerns and requests and exceeded my vision. She was so gentle and detail oriented. I appreciate how much she listened to me and did not push me to do more than I wanted with my hair. It feels so healthy and hydrated. Thanks Tiffany!"

"Would have 5 stars if they had shopping carts. It's difficult for old farts, like me, to walk around a store that size without one. I would have stayed longer and spent more if they had any carts. As it was, I had to ask a nice young clerk to check prices on a couple of things at the back of the store. She was accommodating and pleasant."