Dentistry by Design

"I have never had anything but great experiences with Dr Judd. He has made time to quickly and professionally address every concern I have ever had and gone the extra mile when needed. Great staff, clean high tech office, highly recommend."

"I went to Dr. Judd, because I followed my hygienist there--she has subsequently left his practice. During the COVID closures, I needed to have a crown re-cemented with temporary cement (my crown had fallen off yet there was chipping porcelain and there was a cavity underneath the crown noted at my previous appointment) until I could get the cavity taken care of during non-COVID restrictions. Now that I went to my normal dentist to get the cavity taken care of with "SDF" (no drilling required), and the chipped crown replaced, again with temporary cement. I find out at this appointment that he permanently sealed the cavity under the chipped crown. Due to a medical condition, I am unable to withstand anesthetic at this time so I can not have the crown replaced as it now has to be drilled off and replaced. I will have to deal with the pain from the cavity for 5 months until I'm cleared to be able to receive anesthetic. I made it very clear that I wanted the crown temporarily cemented, he questioned this, there was a discussion, and now he denies the conversation. His office tells me they do not use temporary cement at all. If he wasn't going to do as I requested this should have been discussed prior to him going against my wishes. He is not willing to take any responsibility for his actions and therefore I will be seeking the advice of a malpractice attorney to resolve this matter."