Family Dental Care of Fitchburg

"Everyone was friendly, knowledgeable, and helpful at my initial visit for exam and imaging. Great use of support staff! Looking forward to coming back for my cleaning. Thank you!"

"I asked them to extract my tooth, they insisted on doing a root canal instead, it took them two tries and they said they couldn't do it because they couldn't fit their tools in my mouth, (im 35 years old, never in my life has a dentist complained about my mouth being "too small" not even as a child), they made me feel bad about having anxiety over the situation, and sent me home in worse pain than when I came in. Would absolutely not recommend Dr shrestha. EDIT: Since the "owner" has responded to my review, I have more to say. When I called the office to try and get some kind of resolution to my issue, the office manager was rude and combative. She didn't want to listen to my experience, she didn't care about my side of the story, she snapped at me "well you were't opening your mouth wide enough" (she wasn't there, how would she know? I opened my mouth as wide as I could, if Dr Shrestha lacks to fine motor skills to work with a smaller-than-average mouth then maybe she should not be working at a dental office that serves children.) Dr Shrestha and her assistant gossiped about their coworkers the entire time I was sitting in her dental chair, it was disturbingly unprofessional, and her bad attitude seems to be a staff-wide problem."

"I went to see Dr. Shrestha for Botox. She was kind, patient. and informative with my questions. She knew exactly how much to recommend for my desired outcome. I loved the results and I will definitely visit her again!"

"I love Family Dental! I feel like I get great care, Hygienists are wonderful, and I feel the team really listens to my dental needs and concerns and answers. All the questions I have."

"The entire staff is warm, welcoming and accommodating and they’re always on schedule so I’ve never had to wait more than a few minutes once I have arrived. They explain everything thoroughly and are very gentle and caring, which makes for a -stress free dental experience. I would highly recommend!!"