PRETTY NAILS & SPA

"First off they were 10 min late for opening the shop. So that made them late for our appointment. He said nothing to me and started doing my nails. He didn’t ask what color, to have them cut down, what shape, anything. The color is all over my cuticles which burns cause he cut almost every nail. I was in and out for an acrylic fill in 35 minutes with gel polish. To make it worse he kept burping!!! I am shocked at how awful this place was!"

"I have been here twice for manicures as they are the only local salon that is open on Sundays. The last time my experience was just ok. This time I arrived with dip polish already on my nails. I asked for removal of the dip and new colors with shellac. The gentleman who was working with me began to remove my nails with the manicure drill which is typical. He then brought out a box of artificial nail tips. I told him I’m not looking for artificial nails to which he responded he knew. He then used the artificial nail tip to begin chipping away at the nail polish! Next, he started using the nippers to do so-chipping away at my hardened dip polish without any soak at all. I told him he was going to damage my nail to which he responded he would not. He kept chipping away at which point I said either he soaks them off or I was leaving. Once the polish was removed via soak (afterward I did see him dumping my used acetone into the jug near all of the jugs that they use for new clients although I’m unsure if this is a disposal jug it’s still concerning) I declined a new color. I was charged $15 for the polish removal-very unreasonable. I would not recommend this facility nor will I ever go back."

"I always have a lot of understanding for small nail salons like this one because they're inexpensive and I don't expect perfection. The customer service wasn't bad but I was pretty disappointed by the basic manicure I got. The shape were all uneven and didn't look almond at all. The polish was streaky and you could still see my nail underneath in the streaks after two coats. They chipped the same day."

"After moving here from Florida I must have tried every nail salon in Menomonee Falls and Germantown. This place is by far the friendliest the cleanest and the nicest place I've been to!"

"One of the best shellac’s and polish change I have ever had! I had a bad shellac job elsewhere and came here to have it redone and my toes repainted to match. It was a Sunday and I walked right in without an appointment and got serviced right away. The attention to detail was incredible and the color choice blew my mind! Also Kelly did an amazing job at nail art too! Definitely will be going back!"