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Quest Diagnostics
12665 Garden Grove Boulevard, Garden Grove, California 92843
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 12665 Garden Grove Boulevard in Garden Grove, California, this institution offers a wide range of medical tests and services to help healthcare providers make accurate diagnoses and treatment decisions. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is dedicated to providing accurate and timely results to improve patient care. Whether you need blood tests, genetic testing, or other diagnostic services, Quest Diagnostics is committed to delivering high-quality healthcare solutions.
Photos of Quest Diagnostics
12665 Garden Grove Blvd Ste 714, Garden Grove, CA 92843, United States
Opening hours of Quest Diagnostics
Monday:
06:00 - 15:00
Tuesday:
06:00 - 15:00
Wednesday:
06:00 - 15:00
Thursday:
06:00 - 15:00
Friday:
06:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of Quest Diagnostics
"You have to pay for parking. The machine didn't have paper to print pass. I got a ticket. They have no human to speak to. And had no availability to see us today. Never had this problem with LabCorp."
"This place is literally, the worst Quest Lab. I have no problem with Quest and I will continue to use Quest but the "phlebotomists" at this specific location are so rude. The desk is boarded up so no one is able to or required to help you. If there are any issues, you pretty much sit and hope whoever calls the next name is nice enough to answer a question. The ones who attempt to help dont speak the greatest English and the ones who do avoid you at all costs. Both of which, always act like they dont understand and respond with "check in again". I am walking out now because I came in with my daughter because we had an appointment mix up. We both needed labs done and didnt have an appointment. I remembered how it worked and I was fully prepared to wait for an opening because "Walk-Ins are Welcome", right? Wrong. Walk-Ins are absolutely not welcome, they are tolerated. They are so rude to walk-ins and continuously make comments to make you feel like you might as well go home. Anyway, after a 2 hour wait and a 7 min lecture about how lucky I am to even be seen today, I got my labs done. It was fast so I just needed my daughter's done and we were set. As I was walking out, I noticed my daughter's name was removed from the wait list. So I turned around and waited for the "phlebotomist" to come out and I asked her if she could get her labs done because her name was removed. She had another "phlebotomist" come to me and she said she could help me in the lobby. As soon as I passed through the doorway, she told me to "check in again" and closed the door in my face. When I arrived there was maybe 2 people there and we still waited about and hour and a half without complaint. Now there was like 8 people and about 1 hour til closing. Highly unlikely. Yeah, I get we didnt have an appointment but it's the disrespect and complete lack of even an attempt for compassion. And seeing how unbothered they all were by this response, let's me know they do this daily which is so sad & unfortunate for those who have to use this clinic."
"Honestly, great service. Can't speak for anyone else but my own. I got into the office as a walk in. Was in-n-out within 45 mins. Phobometist that drew blood was nice, started a quick conversation and before you know it, she drew all blood that was needed. FYI, they have no receptionist and only a kiosk when I was there. Pretty simple to use though."
"EXTREMELY terrible service. I went to get a blood test MONTHS ago and still have the bill unresolved because they incorrectly submitted my insurance information. The nurse that drew my blood was not helpful nor kind. I was so nervous that I passed out and I woke up to her LITERALLY hitting my head to wake me up. I wish I was exaggerating. DO NOT GO HERE."
"Don't ever go here. You can make an appointment online and you show up for them to tell you that there is nothing scheduled for you. I witnessed 3 people in one day who showed their scheduled appointments online with confirmation only to be turned away anyway. Then if you need a drug test you can have all your correct paperwork for them to not know how to enter it in and waste your time. The doctor here is incompetent so I suggest you go to another Quest Diagnostic. I have done non-DOT drug tests in the past and it has never been an issue. This place sucks."
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