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Quest Diagnostics
554 East San Bernardino Road, Covina, California 91723
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 554 East San Bernardino Road in Covina, California, this health institution offers a wide range of laboratory services to help healthcare providers diagnose, treat, and monitor their patients. With state-of-the-art technology and a team of highly trained professionals, Quest Diagnostics is dedicated to providing accurate and timely results to support better patient care. Whether you need routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics is committed to delivering high-quality services for all your healthcare needs.
Photos of Quest Diagnostics
554 E San Bernardino Rd Ste 103, Covina, CA 91723, United States
Opening hours of Quest Diagnostics
Monday:
07:30 - 15:00
Tuesday:
07:30 - 15:00
Wednesday:
07:30 - 15:00
Thursday:
07:30 - 15:00
Friday:
07:30 - 15:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Quest Diagnostics
"This place sucks even than they used to. They wouldn’t take the number for my sons lab slip even though the dr said it was sent electronically, I’ve never had that issue and WORST of all my son needed to leave a stool sample and they gave him a small tube, his dad was like what the heck is this?!!!! They said oh just get a spoon and put it in there. What the holy hell!!! When I went they gave me a boat to put on the toilet seat to catch the sample and an actual sample container not a damn tube. To hell with this place they don’t know what they’re doing And for for God sakes you guys are you guys hurting that bad that you can’t hire a receptionist?"
"No front desk staff or person you can talk to on the phone. Any question to staff is always same answer as System handles it they can’t do anything about it. Avoid any Quest facility if you have an option."
"Although walk in wait time maybe long (which is usually with every Quest) it was soooo extremely worth it. I have always had problems with blood work, but they were able to get it done so fast and painless. I’m so used to being stabbed multiple times by the needle from other places, but this was honestly life changing. Will be coming here for every future blood work appt."
"the worst. do not come to any quest diagnostics if you don't have appointment. there is noone to help you. do not attempt to walk in. they will keep you there for hours and hours. this is the worse client service. go to labcorop or foothill pres hospital or intercommunity hospital lab department to do your blood test"
"Do not bother going if you do not have an appointment. Standby is a complete waste of time. Waited 2.5 hours for nothing. At one point the waiting room was empty, down to a couple of us on the standby and for at least 30 minutes, nobody was called in. Screen shows "currently being service = 1" and soon increased to 3 after appointment shows up. They could have completed a couple of standbys in that period of 30 minutes but it seems to me that they are only waiting to service appointments only. When asked, the lady was rude and dismissive to an elderly couple asking them "what do you want me to tell you?""
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