Quest Diagnostics 18800 Main Street, Huntington Beach, CA 92648

"Currently 55 minutes into my visit at Quest. My appointment was 40 minutes ago and no one has come in or out of the back rooms for 35 minutes. I am beginning to believe everyone working here went home. Do. Not. Come. Here."

"I was here yesterday (9/14/23). I made an appointment at 6:40am. I arrived and there were a few people waiting. I checked in via their check-in kiosk with my QR code. The whole process was nice and smooth. I recommend going early in the morning, if possible."

"No one was at the check in window so I waited a bit. Then noticed the check in computer off to the side. Went to check it but because I waited 10 min it said I have to reschedule"

"Please do not take your child here for a blood draw. They should not accept appointments for children if they are not qualified and they should not even attempt to do a blood draw if they are uncomfortable doing it. After multiple unsuccessful attempts three employees walked out of the room with a "sorry" and locked themselves in an office. There were no further instructions given and when I went to ask if there was a place they would recommend we take our daughter that works with kids I was screamed at through plastic. I get it, you felt bad that you made a baby cry and were unsuccesful at completing your job. The last thing you should do is YELL at a parent who stayed calm during the whole ordeal and was simply asking a question."

"Even with an appointment there's a wait. The wait here can sometimes be compared to the DMV. If you can have your lab work done with your doctor, you should do so. This location moved upstairs now, so people who have a difficult time with stairs should consider a different location."