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UCLA Santa Monica Imaging and Interventional Center
1245 16th Street, Santa Monica, California 90404
About the UCLA Santa Monica Imaging and Interventional Center
The UCLA Santa Monica Imaging and Interventional Center is a state-of-the-art healthcare facility located at 1245 16th Street in Santa Monica, California. This center offers a wide range of advanced imaging services and interventional procedures to diagnose and treat various medical conditions. With a team of highly skilled and experienced healthcare professionals, patients can expect top-quality care in a comfortable and welcoming environment. Whether you need an MRI, CT scan, ultrasound, or interventional procedure, the UCLA Santa Monica Imaging and Interventional Center is dedicated to providing exceptional medical services to the community.
Photos of UCLA Santa Monica Imaging and Interventional Center
1245 16th St Suite 100 & 105, Santa Monica, CA 90404, United States
Opening hours of UCLA Santa Monica Imaging and Interventional Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of UCLA Santa Monica Imaging and Interventional Center
"Showed up without an appointment at 8:30am on a Friday before long weekend, for a shoulder x-ray (sports injury). The whole thing took 10 minutes. Everyone was polite and professional and I never had to say the same thing twice. Perfect mix of friendly chitchat and down-to-business "hold your arm like this". They got me out so fast that the parking people didn't even charge me."
"Came 45 min early and since they had a cancellation before me they saw me right away. In and out in less than 15 min. Everyone was kind and professional. It kind of wild that people only leave bad reviews for this place ... Probably because people who have good experiences don't leave a review. Hopefully this review will start changing that trend."
"After going to see my physician in the UCLA Santa Monica location, she sent me down to the first floor to get an X-ray. I am in a wheelchair and among other things have some bladder issues. I needed to use the bathroom. I sat in front of the door waiting for the person inside to leave. It took me about five minutes to realize they were not coming out. So I went into the X-ray office with a totally empty waiting area, to see if I needed a key or if they had a bathroom I could use before getting my X-Rays ordered by my doctor. This next part is my fault: before I left home, i had taken my wallet out of my bag to read the numbers off my insurance card for another appointment. Turns out I left my wallet on the bed so I did not have it. Back to the X-ray people. They told me I needed an ID or Insurance card before they would give me the bathroom key. I asked if that meant I could not get my X-ray that day. The answer was that "yes" I could get the x-ray as long as I had all the details right like date-of-birth, social security, number , address, etc.and the computer would confirm my account. "Well, can I use the bathroom before the X-ray?" No, because you don't have an ID. I offered my wedding and engagement rings for collateral, my entire bag, my hearing aids and /or my cell phone. I am in a wheelchair and about to wet my pants.They are willing to do the X-ray and make the money from that but not let me use the toilet because that would be against the rules. I don't get it. It just seems illogical, unnecessarily bureaucratic, and frankly, cruel. If they had said I can't get the x-ray because I don't have my ID, at least the rules would have made some kind of consistent sense. At one point, the gentleman at the desk went back and asked someone whom I am assuming was his supervisor, who also said no. We left. I will go to another imaging place. The one at UCLA Westwood is great."
"It is impossible to get through on a telephone line to schedule an appointment. I have tried 6 or 7 times. Today's main number literally hangs up on you. This is the worst customer service I have ever seen UCLA exhibit. Get more telephone operators/schedulers and do not hang up on your callers."
"I always have had a positive experience here. The COVID screening can be intimidating but is everywhere and can delay getting in the building so plan for it. Nice staff."
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