Pacific Diagnostic Laboratories
454 South Patterson Avenue, Santa Barbara, California 93111
About the Pacific Diagnostic Laboratories
Pacific Diagnostic Laboratories is a leading health institution located in Santa Barbara, California. Our dedicated team of medical professionals provides a wide range of diagnostic services to help patients receive accurate and timely results for their healthcare needs. With state-of-the-art equipment and a commitment to excellence, we strive to deliver the highest quality care to our patients. Visit us at 454 South Patterson Avenue to experience the difference that Pacific Diagnostic Laboratories can make in your healthcare journey.
Photos of Pacific Diagnostic Laboratories
454 S Patterson Ave, Santa Barbara, CA 93111, United States
Opening hours of Pacific Diagnostic Laboratories
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Pacific Diagnostic Laboratories
"Hollister branch is fabulous. Always had great service in clean, professional setting."
"This is not a draw site. This is a corporate office. The draw site is located at 5333 Hollister Ave. Same parking lot as the goleta cottage hospital. In the medical building"
"The lab results themselves have been helpful to me. However, the billing service and process has been a nightmare. After receiving my initial bill, I had to make 4 attempts to contact them to request they bill my services to the correct insurance company. They failed to do so. I then contacted Pacific directly about this, and they very graciously offered to waive my charge due to the inconvenience. I was incredibly thankful for this, as I don't feel it fair to require me to pay the bill when it has not been first submitted to my insurance company. A few months passed and I thought this ordeal was over given the seemingly incredible customer service I received. However, today, I got another text from their billing service, requesting payment again. I now have to go back through the process of contacting Pacific directly, hoping that they will stand by what they had told me previously. It's taken a lot of unnecessary time and energy. Overall, given the test offerings and the amount of help it's been to have specific tests available to me, I'm really disappointed in the service."
"They are excellent at taking blood. They don't leave any bruises or pain. And they also bill your insurance correctly. No hassle. Make sure you make an appointment otherwise you will wait too long. With an appointment, you don't wait at all."
"I visited there several times in the last two weeks and didn't want to wait because it was always full. I asked about options and was told I only need to wait about 10 minutes if I have an appointment. So, I made one and it doesn't make much difference. I still had to wait for 30 minutes, comparing to 30-40 minutes without the appointment. The receptionist Peggy had few words and made me feel like wasting her time with my two quick questions. I suggest to get rid of the appointment system if it makes so little difference. The nurse was nice, but it's still a terrible experience overall."
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