Midwest Dental - Oconomowoc

"The customer service here is very bad. The receptionist(s) are rude and unhelpful. This has turned into a corporate-type practice. It used to be more personalized and friendly. They seem unorganized."

"Told me they could not replace crown, gave 3 very expensive options and said they would call me for a consult when treatment plan was put together. Did not hear back. Spent upwards of 10,000 dollars at that office, guess they don't want my business anymore"

"clearly this place is a joke, non of there so called “professionals” have a clue what’s going on with their patients. Give ya the ol run around and tell can’t even help patients with a medical concern. Sure they can clean teeth but so can i and i don’t get paid the big bucks for that. this place needs to be evaluated and investigated deeply inside and out."

"easily the worst dental office I’ve ever been to. Went in with a painful concern and was told to floss more and nothings going on. Had to go to ER and was told this is a very serious issue and had to get extensive testing done. As a 23 year old, I have been told things nobody this young should ever have to hear. 3 visits here to be told nothings wrong and now I have thousands of dollars in medical bills and we are not even done yet.. I DO NOT RECOMMEND THIS PLACE AT ALL UNLESS YOU WANT YOUR PROBLEM TO GET WORSE."

"I have nothing but good things to say about Midwest Dental in Oconomowoc and my dentist, Dr. Kelsey Chin. Dr. Chin and the staff there have all been so kind and attentive. Tina is a pro at handling the insurance aspect and the process to make or change an appointment is smooth. The hygienists there are definitely in the right profession. They do a great job and seem happy to be there. My cleaning was great as well. I appreciate the whole staff with their integrity and efficiency."