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Fontaine Inn San Jose
2460 Fontaine Road, San Jose, California 95121
About the Fontaine Inn San Jose
Fontaine Inn San Jose is a charming lodging establishment located at 2460 Fontaine Road in San Jose, California. This cozy inn offers comfortable and affordable accommodations for travelers visiting the area. The rooms are clean and well-maintained, and the staff is friendly and welcoming. Guests can enjoy amenities such as free Wi-Fi, complimentary breakfast, and a relaxing outdoor pool. Conveniently located near major attractions and businesses, Fontaine Inn San Jose is the perfect choice for both leisure and business travelers looking for a pleasant stay in the heart of Silicon Valley.
Photos of Fontaine Inn San Jose
2460 Fontaine Rd, San Jose, CA 95121, United States
Reviews of Fontaine Inn San Jose
"The worst experience I’ve had! Check-in was quick and easy, lady seemed nice. I now feel that was just an act. Upon entering my room the wall switch did not work but it wasn’t a big deal as I’m not a picky person, I got to the bed and then noticed the headboard lights also didn’t work on either side. The only functioning light was the corner lamp. I started looking around and was shocked. The bathroom door was literally off the hinges, there was splatter on the wall that looked like blood, the mirror was absolutely filthy from top to bottom, cable box had graffiti on it, carpet was disgusting, bed sheets were also stained. After seeing this and being told it was the last room I decided to leave. The rooms condition was completely different. The ones advertised online were obviously very clean and had none of these issues. This is wrong. Had the photos shown what I seen I would have NEVER booked with them! It’s a scam! They have refused to give a full refund which I am now resolving myself. I noticed that they responded to a previous review stating that if a room is unacceptable they need to know right away and that they are unable to resolve issues guests may have after staying. Well in my case I did NOT stay and they STILL haven’t resolved my issue. I am heartbroken and highly disappointed. Instead of issuing a refund they have chosen to accuse me of leaving the floor wet!"
"Not a single light worked, front door security lock broken, grab bars in shower broken, bathroom faucet broke off in my hand! Will never go back!!!! Reserved king bed, ended up with two queen!"
"Sorry to give this a one star. First, front desk: 4 star. Friendly and nice. The room: 1 star. Floor is dirty. Water leaking in the bathtub. It isn't worth the money I paid. TV has lots of channels, most unwatchable. So many paid programs channels. There's free breakfast. No fruits, just pancakes, cheerios, coffee, juice. Toast but no butter. Plenty of parking. It's truck drivers' place. They are very friendly. Totally not worth the money I paid. Sorry!"
"Front desk lady is very rude and unprofessional. Do not expect good customer service, but do expect them to not take accountability for something that is their problem. I don't know how these people expect customers to know that the booking sites THEY work with do not book the correct rooms. Instead the front desk lady kept repeating “it’s not my problem”. There was a man with her, who seemed like he wanted to see how he can help, but the front desk lady was very defensive, rude, and constantly yelling. This is a problem that they need to solve and not something a customer should be expected to know about and then have to pay additional money for. I recommend staying far from this place. We are repeat customers and pay for our family to stay here when they come for a visit. This is the last time we give these people any of our business. Very unprofessional."
"It doesn't deserve 140$ for this accommodation. You should improve : bed, hair dryer, fridge.The Fridge was smelling when I opened it, so I didn't put any thing to that fridge. Hair dryer was not working, bed is noisy every time I turn side way... it's acceptable for 40$ instead 140$. I don't recommend my friend to stay there. Hope you could improve by my comment. Sincerely"
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