The Clancy, Autograph Collection
299 2nd Street, San Francisco, California, United States
About the The Clancy, Autograph Collection
The Clancy, Autograph Collection is a luxurious lodging institution located at 299 2nd Street in the heart of San Francisco, California. This upscale hotel offers a unique and personalized experience for guests, with beautifully designed rooms and suites, top-notch amenities, and exceptional service. Situated in a prime location, guests can easily explore all that San Francisco has to offer, from world-class dining and shopping to iconic landmarks and attractions. Whether visiting for business or leisure, The Clancy provides a sophisticated and comfortable stay in the bustling city by the bay.
Photos of The Clancy, Autograph Collection
299 2nd St, San Francisco, CA 94105, United States
Reviews of The Clancy, Autograph Collection
"I stayed here for a conference and was very impressed. The rooms were big and clean and comfortable. All the staff I interacted with were very welcoming and friendly - from reception to room services to the restaurant. I would definitely stay here again!"
"****UPDATE***** I finally was able to connect to the manager (before the comment below), and she reversed all of the excess charges. She was very helpful and apologetic. In general, the people here were great, with no complaints about the service. Lovely hotel but screw ups with billing - to the tune of $130 - that only accounting (all 4+ calls so far go to voicemail) can clear up and left a sour taste in my mouth. My husband and I rented a suite as we both had business in SF. I hosted colleagues in the suite, and he had meetings elsewhere. I got room keys for my three colleagues. On checkout day, my husband left early, and one colleague left at noon, I left at 2:30, and the last 2 left at 3:30, all well before the free 4 pm late checkout. They charged me $100 late checkout fee as they believe we left at 6 pm. There is a random $5 food charge on the bill, but none of us bought anything. Their policy is to provide free breakfast as they have no executive lounge. However, we were not given that info, so I paid $25 for breakfast one day. Very frustrating trying to get this fixed. Too bad as I have a new client in SF and I liked the Clancy enough to return often. I will be looking elsewhere now."
"High energy hotel and a great location make the Clancy a business winner. The Clancy had a high energy feel when I checked in. There seem to be a lot of business people meeting and even working in the lobby. The lobby is large, modern and welcoming. And check-in was quick. These Autograph properties offer interesting amenities for higher level Marriott Bonvoy members like a free coffee and cable car passes. I like these perks and used them to their full advantage. My 17 floor room had an OK view. It was very clean, modern and comfortable. The hotel appears to be close to many down town businesses and restaurants. I ate that evening at a local place that looked to be packed with expense account business warriors. The $80 valet rate seemed outrageous even for San Francisco. I parked around the corner for $50. The neighborhood was active in the day and felt relatively safe when I headed back to the hotel around 9. It's a nice place and I would return."
"Very spacious rooms and fully equipped with refrigerators/espresso machines/half and half/gym. Nicely designed and decorated lobby. A bit loud in the room as it’s next to the street. Staff especially the room service staff are super nice and helpful. Only one front desk young Asian man was a bit weird. We checked in and he’s trying to explain how the “card” works, we asked some questions about the additional/mandatory charges but he seemed not too happy that we asked. Interesting program though, $29 additional fees for $25 credits where you can spend at the hotel and some cable car tickets and some other perks. Food at the restaurant is pretty good actually. Only it feels a bit restrictive to have to spend the credit. All in all a pleasant stay."
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