Quest Diagnostics 2191 Mowry Avenue, Fremont, CA 94538

"Horrible staff. Couldnt find my vein and one of them poked me in both the arms to find it. Extremely painful. Avoid this location!!!!"

"Lam is the best! It’s very hard to get my blood work done because my vein is so hard to find but Lam found it really fast."

"Typically, I only leave reviews if a place of service is really good or really bad. But I have to admit this was right in the middle. The services were efficient. The staff is friendly, though the more senior staff are poor listeners. Also had to come to this location when the bathroom wasn’t working which meant I had to schedule another appointment to get my testing done, this should’ve been communicated before I wasted my time coming all the way down to the office. I called before the follow up appointment to make sure the bathrooms were actually working that time and I had to use the doctor hotline in order to speak with an actual human being and confirm that I could receive my services before wasting my time again. Bottom line the services I received were fine and the staff particularly the younger staff was very cordial (I know, shocking) But don’t expect five star service coming here. Next time I will probably just go to the hospital for testing."

"Having an appointment and still waiting 15 min later to be called is not cool. Especially if you are on medication that requires you to have levels checked in a12 hour period from last dose and yet you take it a little later in case they are running behind and still have to wait. I have seen them call back people on standby list and I’m still waiting . They should announce that when they come out to grab an appointment person that stand by is just that . Processing your ins information and payment also has been taking long like if they are going so slow on purpose. I’ve been going to quest for years and it seems every month same thing c’mon quest you gotta do better ."

"Do not join the standby list, they overbook appointments and don’t even process 2 patients in 10 mins. Easily more than a 90 minute wait."