Calistoga Motor Lodge & Spa, a JdV by Hyatt Hotel

"Love the property and the service was great! Enjoyed a game of bocce and swimming. Special thanks to Efrain for coming and fixing the fire pit so we can have our s'mores. We wish the hot pool would have been hotter especially since the jacuzzi is out of order. Breakfast was good and the service was very efficient and warm in spite of being the only waitstaff, Wendy was superb. Will come back when jacuzzi is fixed."

"Great location and can't fault the staff but my room was in shambles. The toilet was not cleaned when I checked in, grime inside the water kettle (glad I checked), phone not working, security latch broken. The staff was quick to address these issues and apologized but wouldn't expect these state of affairs from a Hyatt brand."

"The only really good part of this place is the location. It is in a beautiful spot in Calistoga. The non updated rooms are extremely run down and dirty; think beat up old furniture, old stained carpet and other people’s hair left in the sink and bathroom floor. It had very strong Motel vibes. Needless to say I was able to get a newer room which was good until people stayed above us. There is ZERO sound proofing and it basically sounded like elephants moved in above us. You can hear every move from the footsteps to the toilet to the shower running. I felt that the front desk staff (other than the initial woman who help us change rooms) doesn’t really care. The pools are pretty run down…the jacuzzi hasn’t worked in a long time it appears. The restaurant is nice though. Friendly staff, good food and drinks. All in all I would not stay here again. Disappointed that I chose this location to spend my birthday. You live and learn."

"If you have 7 yr old kids that want to loudly play in luke-warm pools this is the place for you. The rooms are not up to Hyatt standards, there are no 100+ deg pool options, and the hot tub seems to have been under construction for months. Also no sound proofing between rooms. There are better options if you want a real hot spring experience, and this wasn't even cheap. The restaurant is quite good, but you don't need to stay here to eat there."

"Loved this place and most things about it. The pool is amazingly heated - I was swimming on Christmas and the days before. The restaurant is delicious and the staff are great. We stayed in an "upgraded room" due to being a globalist but there was literally nowhere to put clothes or stuff. The bed side "tables" were like semi-soft puff things so stuff would slide off. The closest is quite small and there was no dresser or anything to put clothes on/in. This is my only real complaint as it just made the room feel odd. As it should be, the restaurant was closed on Xmas but man the croissants they offered were absolutely phenomenal. Maybe the best I've had outside of a French place. It's super cute and a fun place to stay with a short walk down to the town."