Jiffy Lube

"Best service ever! limped my van to them after being referred to them, they got my van in found the issue and fixed it! staff was super friendly and nice. Would definitely recommend people to go there!"

"Great guys. Not my best day due to circumstances. They brought my vehicle in, did what was necessary, told me what should be done, and what could be pushed off a bit. I appreciated this so much. Great attitudes, super kind. Definitely earned a repeat customer today."

"the guys at jiffy lube were so helpful. they went above and beyond for me. i went in for a routine oil change , which they did great — but on top of that they were so kind as to help me install my new windshield wipers & even taking me underneath my vehicle to explain what the problem looked like to give me a better understanding. not only did they do all that for me, they also threw in a discount. will be going back again for sure."

"Only issue was when tires were rotated, tire pressures were not adjusted for new positions. Overall though it was a great experience and I really appreciated the work they did for me. I will be back. Most professional oil change place I have ever been to."

"The worst place to go to! I should have listened to all of the reviews on Google and Facebook about how awful Jiffy Lube is. Labor Day weekend I drove 50miles from my home to spend the day in Eau Claire. My car was running flawlessly and just needed an oil change figured since I was in the area I would get one. Around 3:00 pm I arrived at Jiffy Lube #4032 Lake Hallie where I received oil change. I drove 13 minutes down the road to a gas station where I turned off my vehicle and could not get it to start up again. I open the hood of my car and noticed my air box was extremely loose. I needed to call a tow to bring my vehicle to a mechanic shop where it was inspected and diagnosed. The mechanic stated "whoever changed the oil didn't clean out the air box causing it to clog the mass airflow sensor, preventing the car from starting." I obviously had to pay for a tow and for the mechanic which I was willing to bite the bullet and pay without a fight. I tried talking with the manager of this location, Rich, asking to be reimbursed for a faulty oil change service (for $89.38 mind you. Quite the expense of oil change but I would be willing to pay that if I'm paying for quality.) that ended up causing more issues and money I had to pay in the end. Rich responded to me saying that my vehicle not working wasn't his fault and that he would not be reimbursing me for anything! He didn't even apologize! It seems Jiffy Lube workers are incompetent or were never fully trained on how to do their job properly. I am blown away to see how many negative reviews there are regarding this place and how little management seems to do to try to keep their customers happy. Attached to this review, I have added the invoices from both Jiffy Lube and the mechanic who needed to fix their mistake, and the picture of the debris found in my air box that the mechanic sent to me. Do yourself a favor and never go to a Jiffy Lube. If you do I suggest to watch them like a hawk the entire time to ensure they do as they are supposed to. What a ridiculous "business". Waste of time, money, and breath if you try to complain about it as the higher ups don't seem to care."