Victory Lane Quick Oil Change (Chisago City)

"We were mailed a $30 off coupon for our next oil change. We arrived at the shop and told them about it. They huffed, puffed, and dismissed the coupon as a fluke. Their particular shop does not honor it. Well, you are part of the Victory Lane franchise. The coupon has YOUR SHOPS NAME AND ADDRESS ON IT. It's clearly a case of a greedy franchiser who doesn't want to cut into his profits. Also seems to be the reason they ALWAYS try to upsell your oil change with $60 of additives. I know this game better than you folks, being a franchisee myself. It's no wonder I never see anyone at your shop. You demonize paying customers for something that YOUR COMPANY SENT TO US."

"This place is great to get oil changes! Super quick and efficient. Everyone is very knowledgeable and helpful."

"I've been bringing our vehicles here for many years for oil changes, and have never had an issue or complaint. However, they have some newer staff that are incredibly rude and make the entire experience unpleasant for myself and my kids that are typically in the back seat. As much as I enjoy being loyal, I have already expressed to my husband we may need to find another shop if the issue continues at my next oil change."

"The guys working on 8/18/23 were very helpful and efficient. I had a check engine light on and one of them checked what the warning was indicating. His help and the way my car was acting made me take it to the dealer service center immediately. Had I not done that it could’ve been disastrous for my vehicle. Awesome place and friendly staff!"

"This place is great! I used to go to the other guys (I won't name them, but it starts with a V, and they are everywhere) and have been disappointed too many times. Over filled my oil by almost 2 quarts causing major engine damage, removing my AC freon, filling it with "theirs", finding my condenser was bad, and then removing that so it could be repaired and costing me $129 for nothing. Not to mention after I had my condenser replaced, I still had to buy the freon! I have been going here for over a year now. They are very professional, knowledgeable and thorough. I have never had to wait more than 20 minutes for service, and everything runs super smooth. They also have a carwash attached and if it is your first time there, you get a free wash. Give them a try, especially if you're sick and tired of the "other guy's" mistakes like I was."