Olive Garden Italian Restaurant

"Carlos and Jess are amazing! There were some glitches in the system so after our 80 Mn wait we were removed from the call ahead list although we’d arrived. We were not notified of our table availability. The hostess was quoting us an additional 30 minutes. When I pushed back she got Carlos. He was classy, respectful and found a way to do better and seat us immediately. He is worth his weight in gold. Jess is a phenomenal server. Give her a raise! Great personality and hard worker. Efficiency and customer service are hard to come by and these two are hard working, customer oriented and professional. Food was great and came out quickly."

"Your experience should be the same when you travel from one Olive Garden to another, but that definitely was not the case. The soups were watery, tasteless, the ingredients did not taste fresh, and in some instances did not even appear to be cut down into eat able portions...huge chunks of chicken and vegetables, etc. The salad, one of the items I most forward to, had wilted lettuce and unripened Tomatoes tossed into it half hazard. The chicken parmesan, a favorite of mine, was dry, and the cheese had been melted to the extent that it was crusty and hardened instead of supple. The meal was a huge disappointment, and compared to other Olive Garden locations closer to Minneapolis, the experience was substantially below grade, even finding a piece of bone in one of our soups, which we posted with this review. Heather, our server was pleasant, but did not offer any resolution to our disappointment such as calling a manager. In fact, we never saw a manager on the floor during our entire visit. Whereas, we are greeted numerous times during our meal at other locations. Heather's only response to our concerns, was that their chief cook was helping with a new restaurant opening near Sheboygan, WI., and the B-Team was working. Unless standards are raised dramatically, which likely will require corporate intervention, we highly recommend AGAINST dining at this location."

"The food was great as always. The service was a little lacking. We needed drinks refilled and never got them in a timely fashion. All in all, though, it was a good family dinner with lots of leftovers!"

"Food was good. All though they don’t offer many low calorie options. Our server was great! Lots of personality. She was fun."

"Me and my wife came in for an early dinner and had Nicole as our server she was great. Everything about our experience was nice due to the service we had. Seems harder to find more and more these days. We appreciated her excellent customer service."