Office Depot 18211 Ventura Boulevard, Los Angeles, CA 91356

"Nick was really kind and helpful! For me, he located some extremely costly ink in a hidden storage area! He made a special effort to assist. He was a pleasure to speak with, informed, and helpful. What an exceptional employee and experience. Despite my years of attendance, this is my first review since Nick truly deserves all the accolades."

"4:32pm : There was a heavyset, dark hair, not knowing her Nationality. She look maybe Caucasian, Hispanic Middle Eastern. I am African-American woman , who came in today to print copies off my email. I needed help Because, the printer keep buffering, and The machine was instructed me to put my card in again. I asked For Help, she turned to me and said you have to wait it’s gonna take some time. (“In a rude, disrespectful tone) . Although I wasn’t speaking to her Indirectly. She was helping another customer. I waited, then She was the first one that was finished with her customer. Instead of helping me , she turned her back and started to shuffling paper. Just to look busy so She didn’t have to help me . I said In a soft voice, I still need help. She ignored me , then Good Samaritan male Clerk came over While he was busy, doing something else to help me. After I receive my paper, The same heavyset clerk who is now assistant the checkout line to help other customers as soon as I waited, and now I am next to check out she called over a African-American clerk who just came off his lunch to assist me, who is confused of what’s going on to assist me. In our own words.” This lady needs help or question”). Should I take this as “she’s racist Or maybe she’s having a bad day. whatever it is, she’s unprofessional and disrespectful and she should be Dealt by human resources Or management team . She should NOT! be on the front line dealing with any customers, definitely not showing a good lights on Office Depot in Tarzan"

"Nick was so helpful and kind! He found a very expensive ink in a secret storage for me! He went out of his way to help. He was knowledgeable, helpful, and lovely to talk with. What a stand out worker and experience. I have been coming for years and this is my first review because Nick simply deserves the praise."

"OMG. I can't believe my experience at this Office Depot. So I walked in was not greeted then looked over and not acknowledged by Robadin who was Armenian slim and older looking. This customer service worker looked so angry and had negative energy not only to me and my +1 in the store but I also witnessed 2 other paying customers frustrated at this guys mannerisms to the point where I heard one customer cuss out loud In store. His frustration was that he was trying to get the guys attention however the guy blankly ignored him. *This stores lacks the common knowledge and how to proper Prioritize.* Here's a few tips from someone who worked long hard years in customer service: -Greet every customer -Even if your busy acknowledge them and mention you'll be with them when you get a chance. - proper staffing needs to be in place so when you do get busy you can pull someone from the back or different department (which means cross training! The best retail stores knows this strategy) -know whats rude behaviors and not do them -multi task -when it's busy help multiple ppl and task by assigning "homework" to customers. ex here's the printing binder chose which one you like and in the meantime I have a few seconds to ring up this customer who's waiting. I know customer service can be frustrating and stressful pay isn't always the best but look there's a right job for everyone. Commit to your commitment when you first got hired or leave. Think about when your out and how u want to be treated."

"If you are in tarzana this is the place I would highly recommend for all your printing needs. At times I need to print papers and contracts for my business and personal use. My printer is currently in storage. The printing process is very simple get there email docs print and go. The cost for black and white is .18 cents which is very affordable if you have big printing jobs I have seen in the area printing and shipping stores that charge .30-60+ cents per page. You can also use your phone number and earn rewards/ cash back. Ana was the associate that helped me this time around very friendly and courteous. Thank you guys once again."