ampm

"Today 1/10/24 I went to your location Arco am pm 9472 Katella Ave Anaheim ca , at around 6:00pm. I pumped my gas and I needed to use the restroom.I go inside the store to use the restroom, I ask the worker if the bathroom needed a pin code or key because I never used the bathroom there before . Unfortunately he had an accent and he talked a bit fast, I couldn’t understand him. but he pointed at something downwards and then to the bathroom sign. So I just assumed he meant that the bathroom is there and I say thanks and walk towards it. But then he just yelled at me. And I respond “what?”Bc I couldn’t understand him, again the accent, and he yelled even louder then pointing at a plastic bar with a key attached at the end and I finally understood. He caught me completely off guard all I could say is “oh” he made me feel so bad for not understanding HIM. I wasn’t mad or annoyed that I didn’t understand him bc it was probably not his first language, and that’s okay! the worst service I’ve ever received. I really hope he isn’t like this with other customers who aren’t afraid to yell back. I didn’t get his name unfortunately but I know what he looks like if that’s helpful."

"Went on 11/15/2023 at 6:30pm thought your store was open 24/7. But anyway I purchased something and the guy with glasses and a thick accent WAS trying to be intimidating by telling me I needed to hurry in a angry way like I was an inconvenience. He told me to hurry because they were closing. He did not treat the lady in line after me like that. Or did the store ever close. He was very ugly about it. I did nothing to this employee but simply come in to buy at a store you have open for business. This isn’t the last you will hear about this. I will be contacting customer service and the Better Business Bureau very soon. I will follow through. There is absolutely no excuse for a associates of any business should have behaviors like this or working in the public. I would also like to add there is a review about the same person from 4 years ago. So he must be invincible to have the same behaviors for four years and other people are leaving the same reviews about the same guy.And he still works there doing this. Says a lot about ampm."

"I was craving some chocolate cake, so my bf stopped in to grab a slice. He brought it home and it's COVERED IN MOLD. Do you guys not check your baked goods? This is disgusting."

"I don’t know the name of that moody cashier, but he is pretty tall, wearing glasses. He was so moody when I went inside to buy a gallon of water tonight at 10:50 PM. It was $2.09, and he did not even give me my change even though I gave him $2.25. If you are not happy working at night, just don’t work! Tell your boss that you want to work in the morning. —disappointed—"

"Only AM/PM in Orange County that sells liquor! I was surprised too! I've never seen a gas station sell liquor before, but one of the employees told me they were recently approved for it I guess. Gas is always cheap, bathrooms are always clean, the store is clean and fully stocked. And now...the sell beer AND liquor. What more could you ask for??"