Staples

"I shipped a package via UPS for Christmas and it came up missing. After 2 days, I noticed that it had never shipped and followed up. I returned to the store and the employee insisted that it was shipped the next day, although UPS confirmed 3 times that the package was not picked up and was not in their possession. UPS also confirmed that their drivers scan the packages when picking up to allow customers to track it on their portal. I initiated an investigation with UPS and reached out to the STAPLES Corporate office. Later in the day, the package "mysteriously" appeared and was shipped to its destination. When the package was delivered the box had been opened and the gifts inside were tampered with. (Pictures attached) I believe the package was stolen and only returned because I initiated an investigation and was seeking legal action. I have a personal account as well as a business account with STAPLES, but will no longer shop in their store or use their shipping services."

"The new management at this location is lazy I always come print here ever since the black guy with the glasses took over he doesn’t like to help anyone and has an attitude they need to get the old manager back"

"Staples has become my office sanctuary. The store is clean, organized, and well-stocked with all the essentials. I appreciate their commitment to sustainability and the availability of eco-friendly options. The staff is always attentive and ready to help, making my shopping experience enjoyable. Staples is my first choice for all my office supply needs."

"Chris the manager of the print department is simply amazing. He was a big help with getting my business cards printed off in time for an event I had. He went above and beyond and was friendly throughout entire process while multitasking and checking in with other customers. This store is lucky to have him! Thank you again Chris for ALL of your help!"

"Chris at the printer and marketing area was not helpful nor friendly. I asked him for assistance with the copy machine he refused to help stating to me that this is a “self service area “ so he can not assist with helping me but will verbally explain to me the process because it’s “self service “ I did not enjoy associate Chris attitude towards me he was very rude and aggressive. I’m not computer savvy nor with printers or anything electronic so I did not feel welcomed or properly assisted from Associate Chris. I Will not be returning this location again."