Staples,

470 Noor Avenue, San Francisco, CA 94080

"This is the WORST Staples. Do not use for mailbox ipostal delivery. They routinely cannot find mail that has been delivered, or just don't give it to you because they have not logged it in yet. They are well practiced in apologies, but they never improve. They are consistently terrible in customer service. Picking up mail here is a worse experience than going to the DMV."

"I just purchase a laminator and a puncher at the store and the new young boy give me a change of dimes with equivalent of a 50 cents. I know its not a big deal. I ask him you have quarters instead and he said no. When I look he have one whole roll and mention that he doesn't wanna Crack it because the register will start beeping. I said change my dimes into 2 quarters.. my receipt number T113NQ11A4YQR4AXYFK and the other receipt was T1131NQ11A14YQT4AXYFW. Cashier 2072925.. Date 1/4/2024, time 6:50-6:51pm.. He needs coaching from the team leads."

"This week has been stressful for my family and I since we've been dealing with a loss. I came to staples in hopes for some help in printing a memorial card for my loved one. I was cutting close on some time and needed a day turnaround for my project. Miss.Rose was so nice! I was met with problem solving, warmth and empathy. She helped me get my order submitted in person since if I were to submit online, my project wouldn't have made the timeframe I needed it. I thank her so much for her kindness!"

"My last few visits here were to do Amazon returns which was great due to how close it was to my house. I've never before had an issue, so today was a first; I've never before felt compelled to leave a negative review on yelp until today(11:30ish). I came in to return one item and was 1st in line behind a woman who was already being helped... another lady came over and stood off to the side rather than behind me. Soon after two men came and stood behind me in line. When the next person was called they allowed this lady standing aside to cut me. She apparently had been detoured to checkout previously and had to come back to returns/shipping desk after. When they called next in line I believed it to be my turn, since I was there first. But the employee disregarded me and they allowed the lady to cut me in line. It made me feel disrespected and stupid for having defending myself. I likely wont be coming here again."

"Staples is more than just a store; it's a partner in productivity. Their knowledgeable staff helped me set up my home office with the latest technology and ergonomic furniture. The customer service is unmatched, and the variety of products they offer ensures I can find exactly what I need. Staples truly makes work life better."