Famous Footwear

"Closed at odd hours when we visited a few times. I'd call ahead to make sure."

"Love the workers here. Always very friendly and helpful!!"

"My husband and I went in to this location to purchase him a new pair of shoes. We found a pair that looked good but we couldn’t see a pair in his size so we asked for help. I feel terrible, I didn’t catch her name but the really nice African-American employee was phenomenal in helping us and we managed to find a pair in his size. The exact shoe that he wanted was behind a price sticker and we confirmed that it was for the correct shoe. The employee said yes and we went to go check out. There was another employee who started ringing us up and the price came back differently than what we had seen on the pricing sticker. My husband spoke up and asked what was going on and she brought us over to the shoe in question and stated it was for another shoe, not the one we had picked out. Right from the start, her attitude was terrible. We asked about which shoe was on sale and she kept repeating over and over that it wasn’t the one we had. All we wanted to know was what the shoe looked like. We told her that her very nice coworker had indeed confirmed that the price was correct and politely asked if they could honor the price that was listed for the shoe my husband wanted. She became more and more irritable, even going as far as to essentially yell at her coworker. Her exact wording when asked if they could honor the discount was, “I’m not getting fired today” (in a very rude tone). Her (nice) coworker took over for us and graciously acknowledged the mistake and was able to price match for us. Kudos to her for making the situation right. She made a terrible experience a whole lot better. My husband and I both work in customer service and if I ever treated a customer the way that we were treated, I’d want someone to say something about it. The one star rating is for the rude employee."

"Solid selection of shoes at reasonable prices."

"This store is a bit cleaner and better organized than the last two store from this chain that we have been to. The selection is a bit small, missing several popular sizes on 60 to 70% of shoes, but with supply chain issues, it really wasn't unexpected. Price was GREAT and service was decent."