Sally Beauty 943 Avenida Pico, San Clemente, CA 92673

"I am a fan of Sally's, anyhow. But Anna, at this location, is just such a delightful and knowledgeable ray of sunshine. Recently (late summer '23), I have also received the expertise of Farrah, and subsequently, Gwen, so MUST acknowledge their fabulousness. Farrah has, on a few occasions, guided me through some unusual issues, and for her patience alone, has to be thanked. But more than that, it's the idea of how very "welcomed" one feels in this particular store, as if with old friends. Then when Gwen reached in to help resolve a problem, the visit became even more enjoyable--this is DEFINITELY my favorite Sally's location, thanks to these 5⭐️⭐️⭐️⭐️⭐️ associates!"

"visited this store saturday , walked in looking for hair products/ nail products, I had several questions for Lexi, the associate who has really really bad customer service " skills, as well as a horrible negative sad, depressive attitude - she sat the entire time on her little black chair with her dark" demeanor- without looking up at me or getting up to assist me , instead she pointed to the product and stated she was too busy ! this is one of the worst " people I've come across in a very long time in a retail setting as well as in general ... she was rude, mean and dark" should not be around people and within a retail environment at all what a strange girl " literally a girl " she refused to ring up my purchase as I told her she needed to stop playing on her phone and ring me up, she refused. called corporate offices on her and hopefully this horrible girl will not be there much longer, PLEASE STOP HIRING BAD PEOPLE TO WORK IN A CUSTOMER SERVICE / PEOPLE ENVIRONMENT , THIS ONE DEFINATELY BELONGS IN A ROLE WHERE SHE CAN WORK ALONE"

"Lovely place, fair prices, the staff is very helpful and great . One of the young girls that worke there with the black hair and purple streaks in her hair don't remember her name tho however was very helpful to me and seemed very knowledgeable. I felt very comfortable Shopping there and I recieved great advice from that young lady regarding the products I was interested in, over all a great experience and would come again when I need something in the future. Would recommend this place."

"The sales girl was super helpful and guided us through everything we needed and explained why!! I appreciate that she just didn't try selling me a bunch of unneeded things!!"

"Sales girl and store manager went out of their way to find me the hair extensions i needed that they did not have in stock. That's some great customer service. Most places would of just sent you on your way. Big thanks."