Ulta Beauty

"While at the counter to pay, an employee stated to the employee checking us out, "why do I want everyone to die?" To which my 5 year old replied, you don't want me to die, do you? And the girl just walked away.. Besides that, it was clean enough, but crowded. Employees were diligent and helpful, though."

"First time Booking olaplex treatment with included blow dry here. The stylist refused to do blow dry. Insisted its extra even after I showed the service and what it included which clearly states a blow dry included. (You can check the website). She basically said I can go home with wet hair or pay for it. I asked for manager, she said it was her. That makes the service misleading or the stylist just wanted to up-charge. Of course I paid since the plan was to get a treatment with blow dry. My hair was still frizzy after the blow out, never had a stylist unable to do a sleek blow out. Waste of up charge money and horrible first experience. Just go to a Real salon. I would not recommend this place or get another hair service here."

"I went yesterday in the evening and found two things I was wanting to try and happy they had in stock. I got asked if I was ready to checkout and I said yes and the lady walked away from me to talk to an employee. Didn't get me to a register and ask me to wait one second or anything so I thought maybe I misheard her and had assumed she was talking to me. So I wait as she's doing a bag check for an employee but I felt she was even rude to her. So she finally turns back to me in line and calls me over. So I go over and she asks for my number for the rewards. She enters it, asked if I found everything I need and if I want to sign up for the credit card. I politely told her no and she persists. I know y'all have to get a certain amount of credit card sign ups but no means no. She asked another 3 times and kept asking if I was sure. Then she turned annoyed it seemed. I ended up just returning the items because of how uncomfortable Marlo made me."