Carter's

"I didn't like how the workers acted they had a very rude attitude and had only told our kids they can't run around seemed like racism and discrimination to me and they were watching us around the store like we were gonna steal 12/16/23 I would prefer better workers if u want people to shop in your store I could go to target and Walmart and get your brand for cheaper"

"We had a very bad experience with the manager. We came in to return items we had purchased with cash and gift card, because we changed our mind on the items we bought for our two boys seeing we could possibly get a better deal somewhere else.The manager right away seemed upset about the amount of stuff we wanted to return. She didn’t take the time to see we had bought the items with cash and a gift card, and because the total was well over $400 she immediately TOLD us she had to give us a store credit card, not even giving us an option, keep in mind it was only a FEW days after we bought the items AND we had the receipt. We only wanted the amount we paid in cash back in cash, and we were okay with the rest being in a gift card but she never even asked us and later on lied straight to our faces saying she had asked us. She gave us a mean attitude since the beginning and then accused US of giving her an attitude and yelling at her when we just returned the attitude she gave us because we were shocked. This whole time we didn’t realize she was the manager because she never acted like it. She said she didn’t have enough cash in her drawer to give us all the cash back thinking she was going to have to give us $400+ back in cash but we only wanted what we paid for originally in cash. Now knowing she was the manager we don’t understand why she was so means wasn’t trying to be helpful with her customers at all. We were expecting to be able to return the items we didn’t want and go on with our day, yet we were received with the WORST customer experience we’ve ever had. We’re not sure if because of the age we are(keep in mind we are young) she thought it was okay to treat us the way she did but we are never coming here again."